Sam Waters
Fredericksburg,VA
Summary
Upbeat retail sales professional with over 5 years of experience in customer-centric environments. Expertise in understanding client needs, providing tailored recommendations, and enhancing overall customer satisfaction. Expertise in product knowledge and active listening. Highly flexible and eager to adapt to a new environment with new challenges.
Overview
4
4
years of professional experience
Work History
Home Furnishing Consultant
Ashley HomeStore
08.2024 - Current
- Increased store revenue by utilizing effective closing techniques to consistently meet and exceed monthly sales targets.
- Built trust with customers through an energetic and friendly personality to provide tailored recommendations based on individual needs and preferences.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions.
- Used Profit retail software to track inventory, write sales invoices, and schedule deliveries.
- Worked effectively in fast-paced environments, often successfully assisting multiple customers simultaneously.
- Maintained a visually appealing showroom floor by ensuring displays are organized according to brand standards.
Retail Team Member
Michaels Arts and Crafts
10.2021 - 08.2022
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Improved store efficiency by maintaining clean and organized displays, ensuring the quick location of products for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized and supervised community engagement events, including product demonstrations and hands-on activities.
- Successfully promoted the store rewards program to customers and made the joining process simple and easy.
Education
Bachelor of Arts - History
Virginia Commonwealth University
Richmond, VA05-2024
Skills
- Customer service
- Furniture selection
- Inventory monitoring
- Product demonstration
- Teamwork and collaboration
- Customer service
- Problem-solving
- Meticulous attention to detail
- Strong communication and interpersonal skills
Timeline
Home Furnishing Consultant
Ashley HomeStore
08.2024 - Current
Retail Team Member
Michaels Arts and Crafts
10.2021 - 08.2022
Bachelor of Arts - History
Virginia Commonwealth University
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