Sam Weiss
Denver,CO
Summary
Highly Motivated and skilled Fine Dining Manager with over 5 years of industry experience supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers to accomplish expertise in service, elevated hospitality and an overall memorable dining experience . Expert at providing exceptional customer service by quickly and energetically completing special requests. Efficient welder/ fabricator able to handle continuous physical work in different environments while exceeding standards. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Denver Country Club
Denver, CO
03.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer service standards.
Installation Technician
Toytec Lifts
11.2022 - Current
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Fine Dining Server
Rolling Hills Country Club
04.2019 - 08.2022
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Matched wines with menu items and guest preferences.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
- Trained new employees to perform duties.
- Maintained smooth and efficient flow of guests into and out of assigned sections.
Mechanic
P&b Intermodal
10.2018 - 03.2019
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Kept detailed records of repairs, labor involved and parts used.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Completed standard inspections to assess wear and damage to vehicles.
- Performed routine and reparative maintenance for company freight and trucks.
Teacher's Assistant
PVUSD
11.2015 - 08.2018
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Education
Welding D1.1 - 3g & 4g Welding
SCROC
Torrance, CA05.2018
High School Diploma -
Palos Verdes Peninsula High School
Rolling Hills Estates, CA06.2015
Skills
- Upscale Dining Expertise
- Multitasking
- Food and Beverage Pairings
- Attention to Detail
- Arc Welding
- Time Management
- Customer Service
- Adaptable
- Hand and Power Tool Operation
- Leadership
- Staff development
- Decision-making
Certification
- welding License - 2018
Education
other,other
Timeline
Manager
Denver Country Club
03.2023 - Current
Installation Technician
Toytec Lifts
11.2022 - Current
Fine Dining Server
Rolling Hills Country Club
04.2019 - 08.2022
Mechanic
P&b Intermodal
10.2018 - 03.2019
Teacher's Assistant
PVUSD
11.2015 - 08.2018
Welding D1.1 - 3g & 4g Welding
SCROC
High School Diploma -
Palos Verdes Peninsula High School
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