Sam Wood
Austin,TX
Summary
Dynamic Sober Coach with a strong focus on effective communication and building relationships. Proven ability to enhance client engagement and satisfaction through structured support programs and community outreach initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sober Coach
Harmony Compass
Austin, TX
01.2026 - Current
- Analyzed client progress metrics to refine training methods and improve outcomes.
- Implemented feedback systems to gather client insights and adapt coaching approaches accordingly.
- Led community outreach programs to increase awareness of health and wellness resources available through Harmony Compass.
- Facilitated workshops promoting teamwork, communication skills, and conflict resolution techniques.
House Manager
Harmony Haus Sober Living
Austin, TX
02.2025 - Current
- Managed daily operations and logistics for resident activities and house maintenance.
- Developed and implemented structured support programs for residents in recovery.
- Fostered a positive living environment through conflict resolution and community building initiatives.
- Coordinated with treatment professionals to ensure comprehensive care for all residents.
Sales & Installation Plumbing Technician
Johnny Rooter Plumbing
Austin, TX
01.2025 - 11.2026
- Assisted customers in selecting plumbing products, providing expert recommendations and enhancing overall purchasing experience.
- Assisted in the implementation of new sales initiatives aimed at increasing revenue by actively contributing ideas and suggestions during planning sessions.
- Installed, repaired, and maintained plumbing fixtures including sinks, toilets, and water heaters.
- Diagnosed plumbing issues and implemented effective repair solutions for residential and commercial systems.
Owner/Operator
Prime Clothing
Okoboji, IA
04.2021 - 12.2024
- Developed and implemented retail strategies to enhance customer engagement and increase sales.
- Cultivated vendor relationships to negotiate favorable terms and ensure product quality.
- Managed day-to-day business operations.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
Sales Manager
Accurate Appliance
Spencer, IA
01.2015 - 03.2021
- Established strong relationships with key clients, enhancing customer satisfaction and retention rates.
- Developed and implemented sales strategies to enhance market penetration and customer engagement.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Associate of Science - Powerline Technology
North West Iowa Comunnity College
Sheldon, IA05-2019
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Customer service
- Time management
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Certification
Core Values Recovery Coaching certified
Languages
English
Native or Bilingual
Timeline
Sober Coach
Harmony Compass
01.2026 - Current
House Manager
Harmony Haus Sober Living
02.2025 - Current
Sales & Installation Plumbing Technician
Johnny Rooter Plumbing
01.2025 - 11.2026
Owner/Operator
Prime Clothing
04.2021 - 12.2024
Sales Manager
Accurate Appliance
01.2015 - 03.2021
Associate of Science - Powerline Technology
North West Iowa Comunnity College