Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Palm Beach Gardens
01.2024 - Current
Assisted pharmacists in accurately preparing and dispensing prescriptions, supporting daily operations in a high-volume community pharmacy.
Delivered excellent customer service by answering questions, resolving prescription issues, and helping patients navigate insurance coverage.
Managed inventory by receiving shipments, stocking shelves, and tracking expiration dates to ensure medication safety and availability.
Processed third-party insurance claims and prior authorizations, helping reduce delays and improve patient satisfaction.
Maintained strict data confidentiality in compliance with HIPAA regulations during all data entry and prescription processing tasks.
Verified prescription details and dosages entered by providers to ensure safety and accuracy before pharmacist review.
Managed daily data entry of insurance claims and prior authorizations, reducing rejections and speeding up medication access.
Processed refill requests, transfers, and new prescriptions, handling a high volume of digital and paper entries efficiently.
Supported pharmacists with prescription preparation and customer service while maintaining organized and accurate records.
Data Entry Clerk
Pharmacy Divino Niño
01.2023 - 10.2024
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Sales Associate
Acevedo Hardware Store
06.2020 - 08.2023
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Data Entry
Divino Niño Pharmacy
04.2021 - 05.2022
Data entry of vaccine shots in Department of Health System.
Invoiced sales slips of medication received
Improved data accuracy by meticulously verifying and correcting information during entry.
Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
Conducted performance reviews of employee goals, objectives and performance expectations.
Education
Ph.D. - Pharmacy
Nova Southeastern University
Palm Beach, FL
06.2027
MBA - Master of Business Administration-Health Services
Keiser University
West Palm Beach, FL
10-2025
Bachelor's - Biomedical Science
Ponticial Catholic University of Ponce
Ponce, Puerto Rico
06.2023
General -
Academia San Sebastián Martir
San Sebastian
05.2018
Skills
Leadership
Teamwork
Customer service
Sales
Order Processing
Customer Needs Assessment
Communication Skills
Adaptability
Problem Solving
Multitasking Under Pressure
Reliability & Professionalism
Personal Information
Date of Birth: 07/14/00
Honors Awards
Dean's honor roll
Future Pharmacy Association
Completed general courses
Actively participated in the student counseling program
Certification
Certified in Pharmacy-Based Immunization Delivery - December 2023
CPR certified - August 2023
EHS Bloodborne Pathogens - August 2023
EHS Safety Laboratory Research and Education Certificate - August 2023
EHS 2023 Hazardous Waste Pharmaceutical - August 2023
HIPAA Privacy, Security, Research Training - August 2023
Timeline
Pharmacy Technician
Walgreen's Pharmacy
01.2024 - Current
Data Entry Clerk
Pharmacy Divino Niño
01.2023 - 10.2024
Data Entry
Divino Niño Pharmacy
04.2021 - 05.2022
Sales Associate
Acevedo Hardware Store
06.2020 - 08.2023
Ph.D. - Pharmacy
Nova Southeastern University
MBA - Master of Business Administration-Health Services
Pharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care PharmacyPharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care Pharmacy