Samaila Ahmed
Loxahatchee Groves,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Teller
Wells Fargo
West Palm Beach, FL
05.2024 - Current
- Processed an average of 100+ daily transactions including deposits, withdrawals, loan payments, and cashier’s checks with $0 variance.
- Balanced cash drawer daily, securing and accounting for funds in accordance with bank compliance regulations and security standards.
- Examined checks for negotiability, verified customer identity, and placed necessary check holds to mitigate organizational risk
- Educated clients on retail banking solutions, opening new accounts and successfully cross-selling credit cards and personal loans to meet branch goals.
- Resolved customer inquiries regarding account balances, transaction histories, and interest rates, consistently maintaining a 97%+ customer satisfaction rating.
- Guided customers through emerging digital solutions, such as mobile banking apps and ATM usage, to reduce lobby wait times.
- Monitored transactions for suspicious activity, filing Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs) as needed.
- Managed and replenished ATM cash balances, verifying physical counts and maintaining the vault.
Administrator Stuff of Covid-19 Testing Site
CDR Maguire Inc.
West Palm Beach, FL
11.2020 - 03.2022
- Registering all the Patients by taking all their information’s details and put them in our system to get tested.
- Preparing the Test tubes of PCR and Antigen test for patients and bagging samples for preparing to check out.
- Site set up of designated area including safety cones, signage and testing area.
- Maintaining supplies and order as needed.
Fashion & Graphics Designer (Freelance)
07.2011 - 09.2018
- Designing and Making Logo as per client’s choice.
- Take and manipulate images for use on website to promote company offerings online Making Logo as per client’s choice
Data Entry Operator
JJL Process Corp.
09.2010 - 05.2013
- Matching, updating all the courts information in the system of Defendants and Attorney’s Details information on 200-220 Summons every day.
Education
1 Year Certificate Course - Software Quality Assurance Analyst
Unitech Institute of Technology
Fort Lauderdale, FL04-2021
3 Months course - Art Of Interior Design
Alliance Francoise De Dhaka
Bangladesh01-2018
Diploma - Fashion Design
National Institute of Design
Bangladesh01-2009
High School Diploma -
Martin Van Buren High School
New York, NY01-2007
Associate of Arts - Political Science And Government
Palm Beach State College
Loxahatchee Groves, FL09-2028
Course Certification - Software Testing & Automation Analysis
Coursera
Fort Lauderdale, FL01-2024
Skills
- Proficiency in Microsoft Office suite, including Word, Excel, and Outlook
- Adobe Illustrator & Photoshop
- Writeup on various newspapers or articles
- Typing Speed 68-70 WPM
Websites
Timeline
Teller
Wells Fargo
05.2024 - Current
Administrator Stuff of Covid-19 Testing Site
CDR Maguire Inc.
11.2020 - 03.2022
Fashion & Graphics Designer (Freelance)
07.2011 - 09.2018
Data Entry Operator
JJL Process Corp.
09.2010 - 05.2013
1 Year Certificate Course - Software Quality Assurance Analyst
Unitech Institute of Technology
3 Months course - Art Of Interior Design
Alliance Francoise De Dhaka
Diploma - Fashion Design
National Institute of Design
High School Diploma -
Martin Van Buren High School
Associate of Arts - Political Science And Government
Palm Beach State College
Course Certification - Software Testing & Automation Analysis
Coursera