Sameer Ali
Brookshire
Summary
Highly organized professional with a Bachelor’s degree in Political Science and strong experience in administrative support and client communication. Proficient in Microsoft Office Suite, G-mail, Google Workspace, and managing sensitive information with confidentiality. Strong understanding of legal terminology through mock trial experience and skilled in multitasking, organization, and delivering results in dynamic environments. Seeking to contribute effectively as a Legal Assistant providing comprehensive administrative and legal support.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
DriveSmart Warranty
03.2023 - 12.2024
- Provided comprehensive administrative support to management staff, including scheduling 20+ weekly meetings, preparing detailed agendas, taking precise minutes, and maintaining comprehensive records.
- Answered and directed 50+ calls daily, ensuring timely responses to customer requests, improving response time by 20%.
- Maintained and organized 500+ files, ensuring confidentiality and accessibility for all sensitive documents.
- Prepared 10+ presentations monthly using MS Office Suite, enhancing clarity and impact for management reviews.
- Updated and managed a database of 200+ clients, maintaining 99% accuracy and improving retrieval efficiency.
- Acted as the main contact for 30+ daily operational and administrative inquiries, resolving issues within 24 hours.
Sales Associate
Sunglass Hut
04.2020 - 11.2023
- Generated and analyzed weekly project progress reports using MS Excel and Access, improving project tracking accuracy by 15%.
- Managed sales transactions and customer data using POS systems, increasing sales accuracy by 10%.
- Delivered exceptional customer service, resolving 95% of customer inquiries on first contact and boosting customer satisfaction by 20%.
- Managed inventory for over 500 products, maintaining 98% accuracy in stock records and reducing stock discrepancies by 30%.
- Resolved 50+ customer inquiries weekly with a 90% resolution rate on first contact, demonstrating strong problem-solving and communication skills.
Education
Bachelor of Science (B.S.) - Political Science
University of Houston
Houston, TX05.2024
Skills
- Microsoft Suite
- Google Workspace
- Scheduling and calendar management
- Written communication
- Relationship building
- Deadline-oriented
- Time management abilities
- Multitasking and prioritizing
- Self-motivation and initiative
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Administrative Assistant
DriveSmart Warranty
03.2023 - 12.2024
Sales Associate
Sunglass Hut
04.2020 - 11.2023
Bachelor of Science (B.S.) - Political Science
University of Houston
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