Accomplished Travel Consultant at CWT, adept in GDS systems and delivering exceptional customer service. Expertise in crafting tailored travel solutions, ensuring client satisfaction through strong communication and detailed travel arrangements. Proven track record in streamlining operations and enhancing travel experiences for diverse clientele, including corporate and government travelers.
Hi, I’m
Samalyna McCarson
Travel Consultant
Virginia Beach,VA
Summary
Overview
8
years of professional experience
Work History
CWT
Travel Consultant
09.2016 - 07.2024
Job overview
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Collected, handled and documented payments for travel services and associated feels.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Collaborated with team members to optimize travel recommendations and share industry knowledge.
- Trained multiple GDS:Sabre Red, Amadeus and WorldSpan
Education
Pensacola High SchoolPensacola, FL
GED
University Overview
Skills
- Strong Communication Skills
- GDS knowledge
- Hotel Accommodations
- Travel research
- Travel industry expertise
- Exceptional customer service
- Travel Arrangements
- Global travel experience
- Regulations and compliance
- Company guidelines and procedures
- Payment Processing
- Government travel
- Corporate travel
Timeline
Travel Consultant
CWT
09.2016 - 07.2024
Pensacola High School
GED
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