Samanta Aldana
Van Nuys,CA
Summary
Ambitious, career-focused job seeker, anxious to obtain a medical assistant position in administration to help launch career while achieving company goals
Overview
13
13
years of professional experience
Work History
Senior Medical Office Representative
Providence Medical Institute
08.2019 - Current
- Answered phone calls to provide assistance, information and medical personnel access.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Took messages from patients and promptly relayed to appropriate staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Processed patient payments and scanned identification and insurance cards.
- Entered insurance, demographics and health history into patient database.
- Familiar with EPIC EMR
- Assist front office lead when needed to make the proper decisions
Medical Assistant Supervisor
Jody levy M.D. , APC
02.2014 - 08.2019
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Checked patients in and out for appointments and collected co-payments.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Perform EKG's
Medical Assistant Receptionist
Gilbert Rosales M.D. INC
05.2012 - 09.2013
- Processed medical record requests for insurance companies and medical providers.
- Scheduled appointments for patients via phone and in person.
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Updated patient medical records.
- Answered phones politely and directed callers to appropriate personnel.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Education
Medical Assistant Diploma
Kaplan College
06.2012
High School Diploma -
James Monroe High School
01.2008
Skills
- Injections
- Vital Signs
- Epic EMR
- Insurance Verification
- Medical Records
- Medical Terminology
- EKG's
- Advanced Anatomy Knowledge
- Urinalysis (manually and microscopic)
- Medical Billing
- Pharmacy Relations
Languages
Spanish
Full Professional
Education and Training
other
Timeline
Senior Medical Office Representative
Providence Medical Institute
08.2019 - Current
Medical Assistant Supervisor
Jody levy M.D. , APC
02.2014 - 08.2019
Medical Assistant Receptionist
Gilbert Rosales M.D. INC
05.2012 - 09.2013
Medical Assistant Diploma
Kaplan College
High School Diploma -
James Monroe High School
Similar Profiles
NALLEY LOPEZNALLEY LOPEZ
Main Medical Assistant at Providence Medical InstituteMain Medical Assistant at Providence Medical Institute
Selina GardnerSelina Gardner
Patient Care Rep at Providence Medical InstitutePatient Care Rep at Providence Medical Institute
Rafaela HerediaRafaela Heredia
Medical Assistant - Urgent Care/Primary Care at Providence Medical InstituteMedical Assistant - Urgent Care/Primary Care at Providence Medical Institute