Samanta Garduno-Santana
Monrovia,CA
Summary
History of providing exceptional service in fast-paced environments. Known for maintaining composure during busy periods and handling customer requests efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Levy Food Service / Compass Group
06.2024 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Contributed to team success by cross-training in various roles such as tray passing , catering server , and dessert cart attendant.
Youth Leader
BLM Monrovia (Uncharted)
05.2020 - Current
- My participation in this program is to discuss racial issues with the youth citizens of Monrovia and provide them information on how they could become a more active civic participant in their own community by joining any upcoming protest and attend community meetings to encourage change in policy
- Attended meetings where i was able to discuss topics with council members including the Mayor of Monrovia about police search, racial profiling and establishing official annual events
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
Smoothie Barista
Acai Bar Monrovia
03.2023 - 04.2024
- Ensured every smoothie or acaÍ bowl recipe was created quickly and with excellent quality, discussed upcoming inventories, custom orders, and the availability of past orders with vendors
- Aided customers politely on the phone and in person
- Encouraged cooperation, fostered a happy environment, along with impeccable customer service while having a tidy work area in order to pertain food safety
Children's Party Entertainer
Michael Paul Entertainment
08.2021 - 08.2023
- Organized and directed group activities for kids while actively engaging as a team during performances and situations with other entertainers
- Kept costumes and equipment in performance ready condition by removing stains, repairing damage, and replacing worn components
- Increased customer satisfaction by resolving issues or concerns by communicating with customers to maintain an exciting, safe, as well as inviting environment
Education
Bachelor of Arts - Political Science And Government
Cal State Northridge
Northridge, CA06-2026
Associates - Social and Poltical Science
Citrus College
06.2024
Skills
- Customer Service
- Fast Learner
- Ability to Work Under Pressure
- Communication
- Leadership
Extracurricular Activities
Youth Leader, BLM Monrovia (Uncharted), Monrovia, Monrovia, CA, 91016, 05/01/20, Present, Participated in discussions on racial issues with youth citizens and encouraged civic participation in the community.
Certification
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
- ServSafe Alcohol Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
Timeline
Food and Beverage Server
Levy Food Service / Compass Group
06.2024 - Current
Smoothie Barista
Acai Bar Monrovia
03.2023 - 04.2024
Children's Party Entertainer
Michael Paul Entertainment
08.2021 - 08.2023
Youth Leader
BLM Monrovia (Uncharted)
05.2020 - Current
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
- ServSafe Alcohol Certification - National Restaurant Association.
Bachelor of Arts - Political Science And Government
Cal State Northridge
Associates - Social and Poltical Science
Citrus College
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