Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samanta Mihaj

Clearwater

Summary

Personable and compassionate with positive and upbeat approach, bringing strong foundation in psychology and social work. Possesses critical skills in client assessment and crisis intervention. Dedicated to making meaningful impact through effective support and advocacy.

Overview

5
5
years of professional experience

Work History

Administrative Manager

Revenue Recovery Firm
02.2024 - 10.2024
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.

Social Work Navigator

Eleos Wellness & Support
07.2022 - 02.2024
  • Supported clients and families with empathy and compassion during difficult times.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Maintained regular contact with clients by calling.

Social Media Manager

Dermaclinique
08.2021 - 10.2023
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.

Behavioral Therapist

BCOTB
01.2020 - 07.2021
  • Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
  • Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
  • Helped teach important social, play and basic life skills such as personal hygiene management.
  • Implemented behavioral intervention plans created by clinical supervisors.

Education

Bachelor of Arts - Psychology

St. Petersburg College
Clearwater, FL
05-2026

ASSOCIATES DEGREE - Psychology

St. Petersburg College
Clearwater, FL
05-2020

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Attention to detail
  • Empathy building
  • Social services
  • Analytical thinking
  • Crisis intervention techniques

Languages

Albanian
Native or Bilingual

Timeline

Administrative Manager

Revenue Recovery Firm
02.2024 - 10.2024

Social Work Navigator

Eleos Wellness & Support
07.2022 - 02.2024

Social Media Manager

Dermaclinique
08.2021 - 10.2023

Behavioral Therapist

BCOTB
01.2020 - 07.2021

Bachelor of Arts - Psychology

St. Petersburg College

ASSOCIATES DEGREE - Psychology

St. Petersburg College

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Samanta Mihaj