Samantha Adame
Corpus Christi,TX
Summary
Dynamic and results-driven professional with extensive experience in retail operations, including a leadership role at McDonald’s. Proven track record in team motivation and customer service excellence, enhancing operational efficiency and safety compliance. Skilled in staff training and development, with a strong focus on achieving organizational goals and improving customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Leader
McDonald’s
Corpus Christi, TX
04.2025 - Current
- Led daily operations to ensure efficient food production and service standards.
- Trained and mentored team members on safety protocols and operational procedures.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Monitored equipment functionality, conducting routine maintenance to prevent downtime.
- Implemented quality control measures to enhance customer satisfaction and product consistency.
- Coordinated shift schedules to optimize staff allocation during peak hours.
- Developed training materials to facilitate onboarding of new employees effectively.
- Improved safety record by implementing robust safety protocols and conducting regular safety audits.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
Cashier
Stop & Go Convince Store
Corpus Christi, TX
05.2022 - 10.2022
- Assisted in managing daily operations and ensuring efficient workflow across restaurant team.
- Coordinated staff schedules to optimize labor costs and enhance service delivery.
- Implemented training programs to improve team performance and customer service standards.
- Monitored inventory levels, reducing waste through effective stock management practices.
Assistant Manager
Long John Silver's
Corpus Christi, TX
01.2024 - 02.2025
- Assisted in managing daily operations and ensuring efficient workflow across restaurant team.
- Coordinated staff schedules to optimize labor costs and enhance service delivery.
- Implemented training programs to improve team performance and customer service standards.
- Monitored inventory levels, reducing waste through effective stock management practices.
Front Counter Clerk
Marks Cleaners
02.2019 - 05.2022
- Assisted customers with inquiries and service requests, ensuring a positive experience.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Managed customer orders and tracked garment status to provide timely updates.
- Maintained cleanliness and organization of the front counter area to enhance workflow efficiency.
Manager
Little Caesars Pizza
Corpus Christi, TX
03.2020 - 04.2022
- Supervised daily operations, ensuring adherence to food safety standards and quality control.
- Trained and mentored team members on efficient service techniques and product preparation.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Streamlined scheduling processes to enhance staff productivity and coverage during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Home Health Aide
Coastal Healthcare
Corpus Christi, TX
11.2015 - 09.2020
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance patient well-being.
- Administered medications according to prescribed schedules and protocols.
Cashier
Dollar Tree Stores
Corpus Christi, TX
12.2011 - 08.2012
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced at end of shifts.
- Stocked shelves and organized merchandise to optimize store layout.
Cashier
Family Dollar
Corpus Christi, TX
11.2010 - 09.2011
- Process transactions accurately and efficiently using point-of-sale systems.
- Assist customers with inquiries, enhancing overall shopping experience.
- Maintain clean and organized store environment to support customer satisfaction.
- Stock shelves and replenish merchandise to ensure product availability.
Education
High School Diploma -
Foy H. Moody High School
1818 Trojan Dr 05.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Employee scheduling
- Sales strategies
- Customer relationship management (CRM)
- Staff development
- Policy enforcement
- Orientation and training
- Employee performance evaluations
- Cost control
- Cost reduction
- Product branding
- Multitasking and organization
- Team collaboration
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Workplace safety compliance
- Coaching and mentoring
- Product and service sales
- Inventory management
- Performance evaluation
- Customer service and satisfaction
- Employee engagement
- Team motivation techniques
- Computer skills
- Multitasking Abilities
- Organizational skills
- Active listening
- Customer relationship management
- Time management
Certification
Serv safe
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Production Leader
McDonald’s
04.2025 - Current
Assistant Manager
Long John Silver's
01.2024 - 02.2025
Cashier
Stop & Go Convince Store
05.2022 - 10.2022
Manager
Little Caesars Pizza
03.2020 - 04.2022
Front Counter Clerk
Marks Cleaners
02.2019 - 05.2022
Home Health Aide
Coastal Healthcare
11.2015 - 09.2020
Cashier
Dollar Tree Stores
12.2011 - 08.2012
Cashier
Family Dollar
11.2010 - 09.2011
High School Diploma -
Foy H. Moody High School