Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Aguilar

Fresno,CA

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful work setting.

Overview

6
6
years of professional experience

Work History

Front Desk Assistant

Everyday Health Care
12.2016 - 12.2019
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, checking in and out patients,
  • Received, screened and routed incoming calls.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Maintained transaction security by verifying payment cards against identification.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Handled payment and bill processing, change giving and payment collecting for guests.

Stocking Associate

Madera Theater Drive-In
05.2014 - 09.2015
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Greeted customers and directed to requested products.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Answered customer questions and provided detailed product information.

Education

Certificate - Medical Billing And Insurance Coding

UEI College - Fresno
Fresno, CA
11.2016

High School Diploma -

Mendota High School
Mendota, CA
06.2014

Skills

  • Problem-Solving Skills
  • Time Management
  • Appointment Setting
  • Written and Oral Communications
  • Checking Guests In and Out
  • Attention to Detail
  • Customer Service

Timeline

Front Desk Assistant

Everyday Health Care
12.2016 - 12.2019

Stocking Associate

Madera Theater Drive-In
05.2014 - 09.2015

Certificate - Medical Billing And Insurance Coding

UEI College - Fresno

High School Diploma -

Mendota High School

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Samantha Aguilar