Samantha Aguilar
TJ Maxx
Wetumpka ,AL
1
Language
2
years of professional experience
Dynamic Sales Associate Coordinator at TJ Maxx with a proven track record in enhancing customer satisfaction and driving sales. Skilled in cash handling and problem-solving, I excel in building relationships and training new team members, consistently achieving sales targets while maintaining an organized and visually appealing store environment.
Work History
Sales Associate Coordinator
5 Months- Assisted customers in locating merchandise and provided product knowledge.
- Maintained organized sales floor to enhance customer shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets.
- Resolved customer inquiries and concerns with professionalism and efficiency.
- Participated in visual merchandising to promote featured products.
- Trained new associates on store policies and procedures for seamless onboarding.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Barista
1 Year 9 Months- Prepared and served high-quality coffee beverages to customer specifications.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Operated espresso machines and brewing equipment proficiently to deliver consistent product quality.
- Assisted in training new staff on beverage preparation techniques and customer service best practices.
- Developed strong customer relationships through attentive service and product knowledge.
- Managed inventory levels, restocking supplies to ensure operational efficiency during peak hours.
- Collaborated with team members to enhance workflow and improve overall service delivery speed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Reliable and punctual
Goal oriented
Exceptional customer service
Cash handling
Money handling
Flexible schedule
Cash register operation
Stocking and receiving
Cash handling accuracy
Store opening and closing
Product sales
Cleaning techniques
Merchandise display
Display setup
Brand promotion
Fitting room maintenance
Friendly and outgoing
Merchandising
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate Coordinator
TJ Maxx
03.2026 - CurrentRead More
Barista
Scooters Coffee
06.2024 - 03.2026Read More
Wetumpka High School
High School Diploma
Read More