Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Allen

Denton

Summary

Dynamic bartender with extensive experience at RT’s Neighborhood Bar, excelling in customer service and conflict resolution. Proven ability to enhance sales through effective upselling techniques and maintain inventory control. Recognized for fostering strong relationships with patrons and ensuring compliance with alcohol regulations while delivering exceptional hospitality.

Overview

3
3
years of professional experience

Work History

Bartender

RT’s Neighborhood Bar
Denton
02.2023 - 05.2025
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Assisted in setting up the bar for service shift.
  • Developed good working relationships with fellow employees through effective communication.
  • Stocked ice bins and coolers as needed throughout shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.

Bartender

Local Pint LLC
Flower Mound
01.2022 - 03.2025
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collected and organized daily till totals and tips.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.

Education

Emergency Services

North Central Texas College
Corinth
11-2020

High School Diploma -

John H. Guyer High School
Denton, TX
05-2018

Skills

  • Customer service
  • Cash handling
  • POS operation
  • Conflict resolution
  • Upselling techniques
  • Communication skills
  • Salesmanship
  • Performance improvement
  • Hospitality and accommodation
  • Order management
  • Inventory control

References

  • Olivia Sparkman (817)948-2406
  • Scott Penner (940)368-5404
  • Jenae Bruner (214)850-0005

Timeline

Bartender

RT’s Neighborhood Bar
02.2023 - 05.2025

Bartender

Local Pint LLC
01.2022 - 03.2025

Emergency Services

North Central Texas College

High School Diploma -

John H. Guyer High School

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