Dedicated professional with a strong focus on enhancing customer experiences and operational efficiency. Proven ability to lead teams and solve problems effectively.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Check N Go
Muskogee, Oklahoma
09.2025 - Current
Assisted in daily store operations and ensured compliance with company policies.
Handled customer inquiries and resolved issues to enhance overall shopping experience.
Implemented promotional displays to enhance product visibility and increase customer engagement.
Monitored cash handling procedures and ensured accuracy during financial transactions.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Ensured compliance with all safety regulations throughout the store premises.
Reviewed monthly sales and performance reports to inform operational planning and support strategic decisions.
Head Start Teacher's Assistant
Muskogee County Head Start
Muskogee, Oklahoma
09.2024 - 07.2025
Aided teachers in executing lesson plans and facilitating engaging classroom activities.
Fostered children's social skills and emotional development through interactive support.
Organized educational materials and resources for daily lessons.
Oversaw children's behavior and offered constructive guidance during activities.
Communicated with parents about children's progress and needs.
Collaborated with staff to create a safe and engaging environment.
Shift Leader
Ez Go Stores
Muskogee, Oklahoma
04.2021 - 01.2022
Supervised daily store operations and ensured smooth workflow among team members.
Trained new employees on store policies and customer service standards.
Managed inventory levels and organized stock for efficient access and display.
Resolved customer inquiries and complaints to enhance overall shopping experience.
Coordinated employee schedules to ensure optimal staffing during peak hours, enhancing service delivery.
Conducted regular safety checks to ensure compliance with health regulations.
Implemented operational procedures that streamlined processes, improving workflow efficiency.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised and led employees to uphold productivity and deliver high-quality customer service.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Customer Service Cashier
Charlie's Chicken
Muskogee, Oklahoma
08.2018 - 03.2021
Operated cash register efficiently during peak service hours.
Processed transactions accurately using point-of-sale systems.
Guided customers in product selection and addressed inquiries to enhance their shopping experience.
Ensured cleanliness and organization of checkout area to create a welcoming environment.
Operated cash register, served tables, assisted customers with needs, and prepared food and plates.