Samantha Almeida
Avenel,NJ
Overview
16
16
years of professional experience
Work History
Train Dispatcher
Amtrak/National Railroad Passenger Corporation
10.2016 - Current
- Monitoring train schedules and coordinating train movements to ensure timely and safe transport of passengers
- Communicating with train crews, track workers, station personnel, and other dispatchers to ensure smooth train operations and safety
- Updating train schedules and dispatching orders as necessary to account for delays, maintenance issues, or other unforeseen circumstances
- Complying with federal and local regulations related to train dispatching and train operations
- Successfully coordinated train movements during periods of heavy traffic or adverse weather conditions, resulting in minimal delays and maximum efficiency
Home Wine Making Retail Manager
Prospero Equipment Corp
07.2015 - 09.2016
- Built rapport with clients and offered professional and efficient service to customers
- Supplied customers and evaluated customer's needs by using what I learned and trained for
- Handled customer service situations including complaints and worked to make their experience more enjoyable
- Processed purchase orders and replenished inventory
- Maintained inventory count, tracked usage, and documented variances.
Fit Specialist
New Balance of Westchester
10.2009 - 06.2013
- Patience and a smile from beginning to end, whether there was a sale or not
- Custom Fitting for customer's with special needs
- Handled Customer service situations
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Our Lady of Victory Academy
Dobbs Ferry, NY06.2008
Skills
- Microsoft Office
- Safety awareness
- Incident reporting
- Complex Problem-solving
- Responsibility
- Effective Communication
- Operational Procedures
- Document Management
- Organization
Timeline
Train Dispatcher
Amtrak/National Railroad Passenger Corporation
10.2016 - Current
Home Wine Making Retail Manager
Prospero Equipment Corp
07.2015 - 09.2016
Fit Specialist
New Balance of Westchester
10.2009 - 06.2013
High School Diploma -
Our Lady of Victory Academy
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