Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha A Myers

Carol Stream,Illinois

Summary

Dynamic Client Service Representative with proven expertise at Next Level Insurance Agency, excelling in client communication and document processing. Adept at fostering relationships and delivering exceptional customer support, I leverage strong organizational skills to enhance operational efficiency and ensure client satisfaction. Committed to achieving results and exceeding expectations in fast-paced environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Client Service Representitive

Next Level Insurance Agency
Hanover Park, Illinois
11.2025 - Current

Answer calls, assist clients with needs & questions,

Send emails, Document with word programs, Adobe, Call carriers

Process Server (Part-time)

Self-employed
Endeavor, Wisconsin
01.2010 - 01.2020
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Deliver messages and run errands.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Operate office machines, such as photocopiers, scanners, fax machines, voicemail systems, and personal computers.

Caregiver/RA

Joanie's Home for the Happy Senior
Montello, Wisconsin
01.2009 - 01.2020
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning or assisting with their personal care.
  • Administer prescribed oral medications, under the written direction of a physician or as directed by home care nurse or aide, and ensure patients take their medication.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

Concrete

Dave's Concrete and Bobcat Service
Portage, Wisconsin
01.2024
  • Pour and finish concrete

Production

Trienda Holdings
Portage, Wisconsin
01.2018
  • Inspect materials, products or equipment to detect defects or malfunctions.
  • Interpret specifications, blueprints, job orders and company policies and procedures for workers.
  • Discard or reject products, materials, or equipment not meeting specifications.
  • Stack or arrange tested products for further processing, shipping, or packaging.
  • Weigh materials, products, containers or samples to verify packaging weights or ingredient quantities.

Education

Welding certificate - Welding boot camp

Moraine Park Technical College
01-2024

Communications Certificate - Communications

UW-OSHKOSH
01-2009

CBRF -

Fox Valley Technical College
01-2009

Skills

  • Client communication
  • Document processing
  • Office administration
  • Data entry
  • Customer support
  • Relationship management

Certification

  • Communications certificate
  • CBRF Certifications
  • Welding certified
  • First aid and CPR certified

Timeline

Client Service Representitive

Next Level Insurance Agency
11.2025 - Current

Concrete

Dave's Concrete and Bobcat Service
01.2024

Production

Trienda Holdings
01.2018

Process Server (Part-time)

Self-employed
01.2010 - 01.2020

Caregiver/RA

Joanie's Home for the Happy Senior
01.2009 - 01.2020

Welding certificate - Welding boot camp

Moraine Park Technical College

Communications Certificate - Communications

UW-OSHKOSH

CBRF -

Fox Valley Technical College
Samantha A Myers