Samantha Anderson
New Market,MD
Summary
Dynamic General Manager with a proven track record at Tony Locos, excelling in operations management and team building. Spearheaded strategic initiatives that drove revenue growth and enhanced efficiency. Adept at problem resolution and fostering employee development, ensuring a motivated workforce and optimized supply chain performance.
Overview
15
15
years of professional experience
Work History
General Manager
Tony Locos
Woodbine
11.2023 - Current
- Oversaw daily operations to enhance efficiency and productivity across departments.
- Developed and implemented strategic initiatives to drive revenue growth and broaden market presence.
- Managed inventory systems to maintain accurate stock levels and minimize waste.
- Spearheaded employee training initiatives, fostering a culture of continuous improvement and skill development.
- Established and nurtured strategic partnerships with vendors and stakeholders to optimize supply chain efficiency.
- Developed and implemented strategic plans to drive revenue growth and market expansion.
- Oversaw daily operations of over 50 employees and coordinated schedules. Supported team members in achieving project goals and maintaining productivity. Assisted in resolving employee issues and fostering a positive work environment.
Manager
Mount Airy Inn
Mount Airy, MD
06.2021 - 11.2023
- Directed daily operations to enhance guest satisfaction and streamline service delivery.
- Analyzed guest feedback to identify areas for service improvement and implement changes.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
The Greene Turtle Sports Bar & Grille
Mount Airy, MD
07.2017 - 06.2021
- Managed staff scheduling to optimize coverage during peak operational periods.
- Elevated customer satisfaction by promptly resolving disputes and maintaining open communication channels.
- Enhanced team performance through diligent monitoring of daily activities and proactive mentoring of team members.
- Oversaw cost management strategies to ensure business operations remained within budgetary constraints.
- Guided junior team members in career development, cultivating a pipeline of future leaders.
CNA
Right At Home Health Care
Westminster
07.2011 - 06.2014
- Delivered compassionate patient care, prioritizing comfort and safety during daily activities.
- Facilitated personal hygiene, mobility, and feeding to enhance dignity and independence.
- Oversaw monitoring of vital signs and communicated changes to nursing staff for prompt interventions.
- Recorded patient progress with precision, ensuring adherence to care plans and regulatory standards.
Education
High School Diploma - Allied Health
Westminster High
Westminster, MD06.2011
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Administrative skills
- Schedule management
- New business development
- Proficient in Microsoft
- Human resources management
Timeline
General Manager
Tony Locos
11.2023 - Current
Manager
Mount Airy Inn
06.2021 - 11.2023
Manager
The Greene Turtle Sports Bar & Grille
07.2017 - 06.2021
CNA
Right At Home Health Care
07.2011 - 06.2014
High School Diploma - Allied Health
Westminster High