Your Name
SAMANTHA ARAUJO
Delano,CA
Summary
Organized and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
Work History
Bank Teller
Bank Of The Sierra
Delano, CA
04.2021 - Current
- Assist customers with setting up or closing accounts, assist customers in signing up for bank new services.
- Answer customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Provide customer records, account statements and copies of check.
- Educate customers on use of banking website and mobile apps.
- Audit fellow teller currency to contribute to dual-control procedures.
- Build and strengthen customer relationships by leveraging excellent interpersonal and communication skills.
- Manage over 50 customer transactions daily.
Departmental Aide
Kern County Library
Delano, CA
02.2019 - 02.2020
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
- Monitored inventory of departmental supplies and replenished items to enable normal operations.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Crew Member
Panda Express
Delano, CA
09.2015 - 10.2016
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Education
Associate of Arts -
Bakersfield College
Bakersfield, CA 08.2014 - Current
High School Diploma -
Cesar E. Chavez High School
Delano, CA 08.2010 - 06.2014
Skills
Clerical support
Sorting and labeling
Excellent multi-tasking ability
Clear oral/written communication
Office management
Documentation and control
Spanish speaking
Timeline
Bank Teller
Bank Of The Sierra
04.2021 - Current
Departmental Aide
Kern County Library
02.2019 - 02.2020
Crew Member
Panda Express
09.2015 - 10.2016
Associate of Arts -
Bakersfield College
08.2014 - Current
High School Diploma -
Cesar E. Chavez High School
08.2010 - 06.2014