Summary
Overview
Work History
Education
Skills
References
Timeline
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Samantha Archer

Fort Worth,TX

Summary

Dynamic professional with extensive experience at HEB Independent School District, excelling in leadership and team management. Proven ability to enhance child development through tailored activities and effective communication with parents and faculty. Adept at crisis management and conflict resolution, ensuring a safe and engaging environment for students. CPR & First Aid certified.

Overview

5
5
years of professional experience

Work History

After School Care Manager

HEB Independent School District
Hurst, TX
08.2023 - Current
  • Manage an after-school program for elementary school students, ensuring a structured and safe environment
  • Organized and led engaging activities tailored to students’ developmental needs
  • Provided leadership and support to staff, assisting with student groups and overall program efficiency
  • Maintained communication with parents, faculty, and school administrators
  • Handled disciplinary issues and student concerns while completing required school paperwork
  • Skills Gained: Leadership, conflict resolution, team management, event planning, communication with parents and faculty

In-Home Nanny

Care Now
Lubbock, TX
07.2022 - 05.2023
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Read books aloud to promote language development skills and imagination growth.
  • Created an atmosphere that was conducive to learning through positive reinforcement techniques.
  • Provided guidance and discipline in line with parental values and expectations.
  • Supported children with special needs, adapting activities to meet individual requirements.

Call Center Representative

MCC Group LP
05.2020 - 08.2020
  • Assisted individuals in accessing unemployment benefits during the COVID-19 pandemic
  • Guided callers through paperwork, eligibility requirements, and claims processes
  • Provided training support to new employees in handling customer concerns effectively
  • Skills Gained: Customer service, problem-solving, training and mentoring, data entry, adaptability, crisis communication

Education

Bachelor of Science - Human Development and Family Sciences

University of North Texas
Denton, TX
12.2025

Skills

  • Leadership and Team Management
  • Child Development and Behavioral Support
  • Activity Planning and Curriculum Development
  • Parent and Faculty Communication
  • Data Analysis and Reporting
  • Crisis Management and Conflict Resolution
  • Customer Service and Problem Solving
  • Training and Mentorship
  • CPR & First Aid Certified

References

Available upon request

Timeline

After School Care Manager

HEB Independent School District
08.2023 - Current

In-Home Nanny

Care Now
07.2022 - 05.2023

Call Center Representative

MCC Group LP
05.2020 - 08.2020

Bachelor of Science - Human Development and Family Sciences

University of North Texas