Overview
Work History
Education
Leadershipandextracurricularactivities
Languages
Timeline
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Samantha Arellano

Milwaukee,WI

Overview

6
6
years of professional experience

Work History

Student Trainee

U.S. Probation Office
06.2023 - Current
  • Company Overview: Eastern District of Wisconsin
  • Requesting records and verifications
  • Creating prior record memos
  • Assisting probation officers with client supervision and translation
  • Handling immigration caseloads
  • Eastern District of Wisconsin
  • Answered phones, ordered inventory products, and organized workplace.
  • Completed tasks efficiently to meet project deadlines, contributing to overall team success.
  • Received consistent feedback from supervisors on strong work ethic and dedication to tasks at hand.
  • Abided by company's policies and procedures.

Teller

La Ley Centro De Envios
02.2019 - 08.2023
  • Company Overview: Milwaukee, WI
  • Performed account transactions and executed customer orders
  • Handled cash transactions and addressed customer inquiries
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Referred customers to other banking departments for specialized services.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.


Legal Intern

Hunt Law Group, S.C.
01.2023 - 06.2023
  • Company Overview: Milwaukee, WI
  • Typing dictations of motions, letters, and briefs
  • Answering phones and mailing document
  • Preparing client billing and scheduling appointments
  • Milwaukee, WI

Intern

Benedict Center
08.2022 - 05.2023
  • Company Overview: House of Corrections
  • Assisted incarcerated women with various needs and legal matters
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.

Peer Mentor

Upward Bound
06.2022 - 08.2022
  • Mentored and supported high school students in the Upward Bound program
  • Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
  • Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
  • Connected mentees with academic resources such as tutoring services or workshops when needed to improve performance levels.
  • Helped students develop organizational, time management and study skills.

Education

Bachelor of Arts - Criminology and Law Studies, Spanish for the Business Professions

Marquette University
Milwaukee, WI
05-2025

Leadershipandextracurricularactivities

  • Dreamers Gala Planning Committee, Marquette University, Member, 09/01/21, Present, Planned events to support scholarships for undocumented students
  • Committee on University Honors, Marquette University, Student Representative, 08/01/22, Present, Participated in meetings to discuss honorary degree nominations
  • Honors Program Student Advisory Board, Marquette University, Second-Year Representative, 08/01/22, Present, Addressed student issues and hosted co-curricular Honors events
  • Benedict Center, House of Corrections, Intern, 08/01/22, 05/31/23, Assisted incarcerated women with various needs and legal matters
  • Marquette Y.E.S SIA, Member, 01/01/22, 05/31/23, Advocated for student, immigrant, and worker rights on and off campus
  • Hillel Milwaukee, Member, 08/01/22, 05/31/23, Studied the Israel-Palestine conflict and participated in an educational trip to Israel
  • M.A.P Marquette Action Program, Member, 01/01/22, Present, Engaged in service projects and cultural exchange programs
  • I.M.A.P Marquette Action Program, Kino Border Initiative, Member, 01/01/22, Present, Participated in initiatives to learn about and support border communities

Languages

Spanish
Native or Bilingual

Timeline

Student Trainee

U.S. Probation Office
06.2023 - Current

Legal Intern

Hunt Law Group, S.C.
01.2023 - 06.2023

Intern

Benedict Center
08.2022 - 05.2023

Peer Mentor

Upward Bound
06.2022 - 08.2022

Teller

La Ley Centro De Envios
02.2019 - 08.2023

Bachelor of Arts - Criminology and Law Studies, Spanish for the Business Professions

Marquette University
Samantha Arellano