Assisting probation officers with client supervision and translation
Handling immigration caseloads
Eastern District of Wisconsin
Answered phones, ordered inventory products, and organized workplace.
Completed tasks efficiently to meet project deadlines, contributing to overall team success.
Received consistent feedback from supervisors on strong work ethic and dedication to tasks at hand.
Abided by company's policies and procedures.
Teller
La Ley Centro De Envios
02.2019 - 08.2023
Company Overview: Milwaukee, WI
Performed account transactions and executed customer orders
Handled cash transactions and addressed customer inquiries
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Exhibited high energy and professionalism when dealing with clients and staff.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Referred customers to other banking departments for specialized services.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Legal Intern
Hunt Law Group, S.C.
01.2023 - 06.2023
Company Overview: Milwaukee, WI
Typing dictations of motions, letters, and briefs
Answering phones and mailing document
Preparing client billing and scheduling appointments
Milwaukee, WI
Intern
Benedict Center
08.2022 - 05.2023
Company Overview: House of Corrections
Assisted incarcerated women with various needs and legal matters
Sorted and organized files, spreadsheets, and reports.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
Peer Mentor
Upward Bound
06.2022 - 08.2022
Mentored and supported high school students in the Upward Bound program
Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
Connected mentees with academic resources such as tutoring services or workshops when needed to improve performance levels.
Helped students develop organizational, time management and study skills.
Education
Bachelor of Arts - Criminology and Law Studies, Spanish for the Business Professions
Marquette University
Milwaukee, WI
05-2025
Leadershipandextracurricularactivities
Dreamers Gala Planning Committee, Marquette University, Member, 09/01/21, Present, Planned events to support scholarships for undocumented students
Committee on University Honors, Marquette University, Student Representative, 08/01/22, Present, Participated in meetings to discuss honorary degree nominations
Honors Program Student Advisory Board, Marquette University, Second-Year Representative, 08/01/22, Present, Addressed student issues and hosted co-curricular Honors events
Benedict Center, House of Corrections, Intern, 08/01/22, 05/31/23, Assisted incarcerated women with various needs and legal matters
Marquette Y.E.S SIA, Member, 01/01/22, 05/31/23, Advocated for student, immigrant, and worker rights on and off campus
Hillel Milwaukee, Member, 08/01/22, 05/31/23, Studied the Israel-Palestine conflict and participated in an educational trip to Israel
M.A.P Marquette Action Program, Member, 01/01/22, Present, Engaged in service projects and cultural exchange programs
I.M.A.P Marquette Action Program, Kino Border Initiative, Member, 01/01/22, Present, Participated in initiatives to learn about and support border communities
Languages
Spanish
Native or Bilingual
Timeline
Student Trainee
U.S. Probation Office
06.2023 - Current
Legal Intern
Hunt Law Group, S.C.
01.2023 - 06.2023
Intern
Benedict Center
08.2022 - 05.2023
Peer Mentor
Upward Bound
06.2022 - 08.2022
Teller
La Ley Centro De Envios
02.2019 - 08.2023
Bachelor of Arts - Criminology and Law Studies, Spanish for the Business Professions
Chief United States Probation Officer at U.S. Probation and Pretrial Services OfficeChief United States Probation Officer at U.S. Probation and Pretrial Services Office