Samantha Baer
217-597-7389
Oakwood,IL
Overview
15
15
years of professional experience
Work History
Cosmetologist
Southgate Salon
02.2014 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Processed payments, entering sales in register for prompt customer service.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Consistently received positive performance reviews from guests.
- Answered phone calls and emails to schedule client appointments.
- Kept detailed records of customer information and services provided to increase return customers by [Number].
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Education
License - Cosmetologist License
Regency Beauty Institute
Champaign, IL06.2008
High School Diploma -
Oakwood High School
Fithian, IL05.2008
Skills
- Eyebrow Shaping
- Hairpiece Shaping
- Beard Shaping
- Memorization Techniques
- Tool, Equipment and Surface Sanitizing
- Friendly Communication
- Active Listening
- Client Consultations
- Product and Service Explanations
- Hair Cutting and Trimming
- Social Perceptiveness
- Client Satisfaction
- Cash Register Operations
- Selling and Upselling
- Accounting and Billing
- Appointment Booking
- Originality and Creativity
- Work Station Cleaning
Timeline
Cosmetologist
Southgate Salon
02.2014 - Current
License - Cosmetologist License
Regency Beauty Institute
High School Diploma -
Oakwood High School
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