Samantha Baer

Southgate Salon

02.2014 - Current

Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Processed payments, entering sales in register for prompt customer service.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Consistently received positive performance reviews from guests.
Answered phone calls and emails to schedule client appointments.
Kept detailed records of customer information and services provided to increase return customers by [Number].
Trained salon staff in traditional and innovative haircutting techniques and salon management.

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