Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Samantha Balderrama

Alamogordo,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Delivery Driver

GrubHub
05.2020 - 08.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Instacart Shopper

Instacart
08.2020 - 05.2022
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Documented sales and customer feedback to enable tracking history and maintain accurate records.

Waitress

Dennys Diner
06.2019 - 11.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Dishwasher

Rizzo’s
04.2016 - 11.2017
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.

Cashier

Brewer Oil Company
03.2012 - 01.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Gavilan Canyon School
Ruidoso, NM

Skills

  • Customer Service
  • Shipping and Packaging
  • GPS and Route Planning
  • Credit and Cash Transactions
  • Product Knowledge
  • Money Handling
  • Stocking and Replenishing
  • Cash Counting Machine Operations
  • Order Taking
  • Verbal and Written Communications

Timeline

Instacart Shopper

Instacart
08.2020 - 05.2022

Delivery Driver

GrubHub
05.2020 - 08.2022

Waitress

Dennys Diner
06.2019 - 11.2019

Dishwasher

Rizzo’s
04.2016 - 11.2017

Cashier

Brewer Oil Company
03.2012 - 01.2015

Gavilan Canyon School

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Samantha Balderrama