Dedicated Certified Nursing Assistant with a strong focus on direct patient care, HIPAA compliance, and effective communication. Committed to providing quality personal care and building rapport with patients to enhance their well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Genesis HealthCare
Fairmont, WV
03.2024 - Current
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient care areas for safety compliance.
Supported mobility by helping patients with transfers and ambulation exercises.
Documented patient care accurately in electronic health records as required.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Built rapport with patients and families, providing emotional support during difficult times.
Service Crew Member
Taco Bell
Fairmont, WV
02.2023 - 04.2024
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Operated cash register efficiently, handling transactions accurately and quickly.
Collaborated with team members to maintain cleanliness and organization of dining area.
Assisted in training new crew members on operational procedures and customer service techniques.
Managed inventory levels by restocking supplies promptly to meet demand during peak hours.
Resolved customer complaints effectively, fostering positive relationships and repeat business.