Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Barros

Plymouth,MA

Summary

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, and inventory management. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Teller 2

TD Bank
11.2022 - Current
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Bartender

Vel's Restaurant
06.2011 - 09.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Kitchen Manager

Serenity Assisted Living
04.2014 - 07.2015
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

Education

Criminal Justice

Bristol Community College
Fall River, MA

High School Diploma -

Wareham High School
Wareham, MA
06.2011

Skills

  • Asset Protection
  • Financial Advising
  • Account Updating
  • Regulatory Compliance
  • Cash Handling
  • Drawer Balancing
  • Customer Relationship Building
  • Fraud Detection
  • Banking
  • Account Management
  • Excellent Time Management Skills
  • Referral Management
  • Sales Expertise
  • Strong Work Ethic
  • Friendly
  • Stress Tolerance
  • Patience and Empathy
  • Problem Solving Abilities

Timeline

Teller 2

TD Bank
11.2022 - Current

Kitchen Manager

Serenity Assisted Living
04.2014 - 07.2015

Bartender

Vel's Restaurant
06.2011 - 09.2022

Criminal Justice

Bristol Community College

High School Diploma -

Wareham High School

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Samantha Barros