Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Baughman

Sumrall,MS

Summary

Versatile professional with a proven track record in office administration and employee relations, notably at Bird Electric. Excelled in payroll and billing, enhancing operational efficiency by implementing secure filing systems. Skilled in fostering professional relationships and managing time effectively, I significantly contributed to improving client satisfaction and workplace productivity.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Bird Electric
06.2022 - Current
  • Answered phone system, routing calls, delivering messages and emails to staff.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed payroll processing for municipal employees, ensuring timely payment and accurate recordkeeping.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Worked with multiple departments to check proper billing information.

Human Resources Specialist

MDR Construction
11.2019 - 03.2021
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
  • Completed required criminal background checks and drug tests for new hires.
  • Assisted in the assigning high-quality PPE, contributing to a safer work environment for all employees.
  • Collaborated with management and site foreman to help comply with compliance/safety standards and needs of the employees.

Owner

Cherokee Laundry
01.2011 - 11.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed payroll processing for employees, ensuring timely payment and accurate recordkeeping.

Education

Cosmetology License (Current License)

Washington Holmes Community College
Chipley, FL

High School Diploma -

Chipley High School
Chipley, FL
05-1999

Skills

  • Customer service
  • Data entry
  • Bookkeeping
  • Payroll and budgeting
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • Scheduling
  • Deadline oriented

Timeline

Administrative Assistant

Bird Electric
06.2022 - Current

Human Resources Specialist

MDR Construction
11.2019 - 03.2021

Owner

Cherokee Laundry
01.2011 - 11.2019

Cosmetology License (Current License)

Washington Holmes Community College

High School Diploma -

Chipley High School

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Samantha Baughman