Samantha Becker
Denver,CO
Summary
At Urban Air, as a Team Lead, I excelled in fostering team collaboration and enhancing customer satisfaction, showcasing strong problem-solving and cash handling abilities. My leadership contributed to a positive work environment, and customer experience while I utilized multi tasking abilities and effective communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Lead
Urban Air
04.2023 - 08.2024
- Monitor other employees
- Assisted with tasks throughout the building
- Served as a role model for the team
- Evaluated staff performance and assisted with training if necessary
- Optimized customer experience by delivering superior service
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment
- Established open and professional relationships with team members to optimize communication
Education
High School Diploma -
The Academy of Charter Schools
Westminster, CO05.2024
Skills
- Customer Focus
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Cash Handling
- Multitasking
- Active Listening
- Organizational Skills
- Decision-Making
- Relationship Building
Certification
- CNA - Certified Nurse Assistant
Timeline
Team Lead
Urban Air
04.2023 - 08.2024
High School Diploma -
The Academy of Charter Schools
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