Samantha Bellanca
Tacoma,WA
Summary
Motivated Dispatch Coordinator confidently operates telephones, two-way radios and direct messaging to relay accurate information to drivers. Collaborates with supervisors and coworkers to meet predetermined deadlines and promptly respond to customer needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Transportation Dispatch Coordinator
Bellevue School District 405
Bellevue, WA
03.2024 - Current
- Monitored driver performance in terms of timeliness and safety regulations compliance.
- Provided guidance to drivers on road conditions, speed limits, traffic patterns.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Supervised driver dispatching, route planning and vehicle tracking for over 80 drivers.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Reported delays, accidents or other traffic and transportation situations.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Handled personnel hiring, performance evaluations and disciplinary actions.
City Carrier
USPS
Tacoma
10.2023 - 03.2024
- Complete all assigned tasks by strict deadlines at USPS
- Maintain a high level of accuracy and attention to detail while sorting and delivering mail to ensure accurate and timely delivery
- Specialized in high volume work loads
- Handle customer inquiries and complaints in a professional and courteous manner
- Ensure compliance with all USPS policies and procedures while performing daily tasks
- Efficiently organize and prioritize mail deliveries to optimize route efficiency and minimize delivery time
- Maintain a safe work environment by following all USPS safety protocols and procedures
- Ensure the security and confidentiality of mail and packages during sorting and delivery to protect sensitive information and prevent theft or loss.
School Bus Driver
Bethel School District
Graham
09.2017 - 10.2023
- Professionally communicated with the public community, admins, teachers, and parents with exceptional skill
- Responsible for receiving and transmitting radio communications
- Responsible for the safety of passengers
- Monitored student behavior, maintained accurate and organized documentation
- Completed regular safety drills and emergency response training
- Ensuring the timely arrival and departure from locations, adhering to the daily schedule
- Develop and maintain a good working knowledge of the roadways and traffic patterns in the school district
- Managed accurate records of daily routes, mileage, and student count.
Education
Skills
- Time Management
- Highly Organized
- Excellent Written and Verbal Communication
- Superior Customer Service
- Attention to Detail
- Problem Solving
- Clerical Ability
- Critical Thinking
- Passionate
- Driven
- Route planning expertise
- Scheduling proficiency
- Dispatch Recordkeeping
References
- Joel Stutheit, BETHEL TRANSPORTATION, jstutheit@bethelsd.org, 253-800-5900
- Kathy Hugh, BETHEL TRANSPORTATION, khugh@bethelsd.org, 253-800-5900
- Dianna Turner, BETHEL TRANSPORTATION, Dturner@bethelsd.org, 253-800-5900
Timeline
Transportation Dispatch Coordinator
Bellevue School District 405
03.2024 - Current
City Carrier
USPS
10.2023 - 03.2024
School Bus Driver
Bethel School District
09.2017 - 10.2023
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