Samantha Benoit
Thibodaux,LA
Summary
Dedicated and detail-oriented Accounts Receivable and Customer Service professional with experience working in the fast-paced environment at Rouses. Skilled in handling high-volume transactions, resolving billing issues, and maintaining accurate financial records while providing friendly, efficient support to customers. Known for strong communication skills, the ability to multitask under pressure, and a commitment to delivering exceptional service. Proven track record of collaborating with team members, meeting tight deadlines, and contributing to smooth day-to-day operations in a dynamic retail setting.
Overview
2
2
years of professional experience
Work History
Account Receivables
Rouses Supermarket
08.2025 - Current
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Processed incoming payments and recorded transactions accurately.
- Summarized receivables by maintaining invoice accounts, preparing reports and verifying totals.
- Reconciled customer accounts to ensure payment accuracy and resolve discrepancies.
Customer Service Representative
Rouses Supermarket
Thibodaux La
08.2025 - Current
- Assisted customers with product inquiries and resolution of issues.
- Managed cash register operations, ensuring accurate transactions and outstanding service.
- Collaborated with team members to maintain store organization and cleanliness.
- Processed customer returns and exchanges efficiently to enhance satisfaction.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Material Coordinator
John Deere Thibodaux
09.2023 - 08.2024
- Coordinated material flow to ensure timely delivery of components for production.
- Assisted in inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Supported team with logistical planning, optimizing routes for efficient material handling.
- Monitored supplier performance, providing feedback to enhance quality and reliability of materials.
- Implemented tracking systems for materials, increasing transparency and accountability within the supply chain.
Education
High School Diploma - General Studies
Thibodaux High School
Thibodaux, LASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Computer skills
Timeline
Account Receivables
Rouses Supermarket
08.2025 - Current
Customer Service Representative
Rouses Supermarket
08.2025 - Current
Material Coordinator
John Deere Thibodaux
09.2023 - 08.2024
High School Diploma - General Studies
Thibodaux High School