Samantha Benoit
Scottsdale,USA
Summary
Results-driven beauty consultant with extensive experience at Nordstrom, specializing in clienteling and advanced styling. Increased sales by 30% through effective merchandising strategies and enhanced team collaboration. Committed to staying ahead of trends and delivering exceptional customer experiences in luxury retail.
Overview
5
5
years of professional experience
Work History
Advanced Hair & Skin Consultant
Nordstrom
Scottsdale, AZ
03.2024 - Current
- Advised over 150 clients on personalized hair, skin, and complementary styling options across more than 20 luxury brands
- Consistently surpassed weekly and monthly sales targets through targeted beauty-to-fashion strategies, and engaging client consultations
- Developed targeted styling strategies to engage clients effectively and build lasting relationships
- Thrived in fast-paced retail environments by applying quick decision-making and effective conflict resolution to deliver seamless beauty and styling experiences that elevated customer satisfaction
Business Manager - Westman Atelier
Nordstrom
Scottsdale, AZ
08.2023 - 03.2024
- Exceeded personal and team sales objectives by 15% monthly through integration of in-store and digital tools
- Oversaw planning, scheduling, and execution of promotional events, increasing customer traffic and sales flow
- Fostered cross-departmental collaboration to deliver comprehensive training sessions and product applications
- Promoted an inclusive workplace that elevated team morale and customer experiences
Beauty Advisor - Westman Atelier
Nordstrom
Scottsdale, AZ
06.2023 - 08.2023
- Forged strong partnerships with store management, regularly communicating emerging trends to align team efforts with market demands
- Monitored and analyzed business metrics alongside competitor activities to identify growth opportunities and implement data-driven sales strategies
- Demonstrated advanced makeup artistry and in-depth product expertise to create personalized beauty looks that complemented overall styling
Cosmetics Consultant
Macy's
Scottsdale, AZ
04.2022 - 06.2023
- Utilized extensive product knowledge to deliver personalized, expert recommendations, enhancing customer trust, and driving confident purchasing decisions
- Boosted product sales by 30% via strategic merchandising and floor placement, optimizing visibility, and creating inspiring displays that highlighted beauty as part of complete outfits
- Expanded customer base by acquiring and nurturing over 100 clients through CRM systems, achieving a 40% conversion rate with tailored outreach, follow-up, and styling-focused connections
Operations Support Specialist - Amazon Logistics
Amazon Central Ops
Tempe, AZ
08.2020 - 04.2022
- Exceeded company performance metrics by managing 30+ associate inquiries per shift efficiently
- Resolved both planned and unplanned operational challenges weekly through effective coordination with drivers and partners
- Utilized data analysis to inform judgments and escalated critical issues to leadership for timely resolution
Education
Bachelor's degree - Business Communication
Arizona State University
Tempe, AZ12.2025
Associate's degree - Business Management
Scottsdale Community College
Scottsdale, AZ05.2021
Skills
- Exceptional clienteling
- Advanced styling expertise
- Passion for current trends, cultural influences, and elevated aesthetics
- Visual merchandising and creating inspiring product presentations
- Confident selling in a luxury/premium retail environment
- Cross-functional collaboration and team support
- CRM tools and client follow-up (MyClient, Nordstrom systems)
- Adaptable in fast-paced, high-volume settings
Languages
English, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Advanced Hair & Skin Consultant
Nordstrom
03.2024 - Current
Business Manager - Westman Atelier
Nordstrom
08.2023 - 03.2024
Beauty Advisor - Westman Atelier
Nordstrom
06.2023 - 08.2023
Cosmetics Consultant
Macy's
04.2022 - 06.2023
Operations Support Specialist - Amazon Logistics
Amazon Central Ops
08.2020 - 04.2022
Bachelor's degree - Business Communication
Arizona State University
Associate's degree - Business Management
Scottsdale Community College