Samantha B. Goldstein
Peoria,USA
Summary
Dedicated social worker and therapist specializing in culturally informed practices. Strong track record of improving client engagement and satisfaction through effective interventions. Aiming to advance leadership capabilities in social work and behavioral health sectors. Open to roles that utilize therapeutic and supervisory skills.
Overview
17
17
years of professional experience
Work History
ALTCS Care Coordinator
Mercy Care/Aetna
02.2024 - Current
- Manages a caseload of over 50 Mercy Care ALTCS clients
- Provided emotional support to patients dealing with difficult health issues.
- Provide support to clients and familles regarding falls, hospitalizations, and authorization of services.
- Complete 90 day reviews for all clients to ensure their medical needs are being met.
- Coordinate care with facilities, medical staff, and providers
- Document assessments, Interais, interactions, and all incidents
CEO/Lead Life Coach and Behavioral Health consultant
Lotus Life Coaching
01.2022 - Current
- Owner of LLC and Life Coaching company
- Life coach to clients who want to overcome struggles, set personal and developmental goals, find purpose in their career paths, and work on relationship barriers.
- Private, virtual, and in person sessions completed in office or via Zoom
- Consultant to establishing behavioral health outpatient clinics needing structuring, organization, and training of programs and staff.
Lead Substance Abuse Counselor
United Family Clinic
Phoenix, AZ
01.2023 - 02.2024
- Provide daily sessions with members to address substance use, trauma, and mental health issues
- Expérience working with the indigenous population and culture
- Assist members with building daily coping skills, healthy boundaries, and building of self esteem
- Provide support to other clinicians, BHT’s, and clinical staff
- Document all sessions using behavioral health theories such as CBT, DBT, Narrative, Person Centered Approach
- Complete assessment and tx plans as needed
Substance Abuse Counselor
CMS
Glendale, AZ
12.2021 - 06.2022
- Complete daily sessions and assessments for over 160 assigned clients
- Reduce and provide privilege MAT dosing for clients who have normal/ abnormal drug screens, attendance, and requirements.
- Review clients chart to ensure they are receiving the proper MAT
- Review drug screens
- Provide resources and referrals to outside supports
- Provide educational information in regards to harm reduction, coping skills, healthy boundaries, and mental health problems.
Clinician
New Freedom
Phoenix, AZ
06.2021 - 12.2021
- Support and assist members needs while in recovery/ re-entry program through psycho education and one on ones.
- Conduct needs assessments and aftercare plans
- Facilitate IOP groups geared towards behavioral health, developing skills, and recovery.
- Coordinate care for members with clinical team, family members, and/or PO
DSNP Care Coordinator
United Health Group
Phoenix, AZ
07.2020 - 06.2021
- Manage a case load of over 600 UHC members
- Contact members to complete assessments and make sure the member is maintaining medication management and doctor visits
- Coordinate care with members and physicians
- Assist members with their benefits and finding resources and referrals
- Assist with filing claims, appeals, and grievances
- Document, notate, and navigate in multiples programs and systems online.
- Provide support to members
Case Manager
Copa Health/Delta T
Peoria, AZ
05.2019 - 07.2020
- Completed ISP and annual Comprehensive assessments for members
- Met with members in the office, hospital, and/or jail facilities to provide support and assistance
- Communicated with members to make sure they are maintaining stable mental health and meaningful daily activities.
- Attended and participated in staffings and Mental Health court for members on COT
- Made daily progress and contact notes on members
- Answered member calls and set up transportation
Parent aide
Friendly House
Phoenix, AZ
07.2018 - 03.2019
- Established contact with case manager and parents to begin skill sessions and supervised visits
- Taught skill sessions weekly to parents and worked on assisting parents to enhance diminished capacities
- Documented all visits and skill sessions
- Created monthly reports submitted to DCS
- Documented and wrote midpoints and closures for all cases
- Transported children on supervised visits
- Created weekly updates for all case managers
- Maintained and continued to take educational trainings to stay certified as a Parent aide through DCS
Case Aide
Cornerstone Healthcare
Chandler, AZ
12.2017 - 06.2018
- Supervised visits for children and siblings separated from their families
- Documented all visits into the computer data base for submittal to DCS
- Transport children to visits
- Assisted in potential reunification of parent and child
- Provided safety and example for proper parent and child interaction
Advanced English Teacher
SINOPEC Oil &Gas Ltd.
Libreville, Gabon
10.2008 - 02.2012
- Created a specialized English course for University educated Chinese business Executives
- Provided weekly vocabulary assignments and out loud readings
- Assisted students in development of communication skills
- Researched topics to educate students on American culture and world studies
- Corrected and aided in the writing of business documents in English.
Education
Master of Social Work -
University of Massachusetts Global
Aliso Viejo, CA08-2025
BS -
Grand Canyon University
Phoenix, AZ01.2021
University of Ghana
Legon, Ghana01.2006
Associates Degree - Liberal Arts
Nassau Community College
Garden City, NY01.2004
The Swedish Institute of Massage Therapy
NY01.2001
Skills
- Behavioral assessment
- Client advocacy
- Emotional support
- Crisis intervention
- Case management
- CBT techniques
- Psychoeducation
- Treatment Planning
- Post-traumatic stress disorder treatment
- Relapse prevention
- Developing relationships
- Case documentation
- Safety and risk assessments
- Substance abuse treatment
- Psychotherapy techniques
- Evidence-based therapy
- Team leadership
- Complex Problem-solving
Languages
- English, Advanced (written and verbal)
- French, Moderate (verbal), Minimal (written)
Timeline
ALTCS Care Coordinator
Mercy Care/Aetna
02.2024 - Current
Lead Substance Abuse Counselor
United Family Clinic
01.2023 - 02.2024
CEO/Lead Life Coach and Behavioral Health consultant
Lotus Life Coaching
01.2022 - Current
Substance Abuse Counselor
CMS
12.2021 - 06.2022
Clinician
New Freedom
06.2021 - 12.2021
DSNP Care Coordinator
United Health Group
07.2020 - 06.2021
Case Manager
Copa Health/Delta T
05.2019 - 07.2020
Parent aide
Friendly House
07.2018 - 03.2019
Case Aide
Cornerstone Healthcare
12.2017 - 06.2018
Advanced English Teacher
SINOPEC Oil &Gas Ltd.
10.2008 - 02.2012
Master of Social Work -
University of Massachusetts Global
BS -
Grand Canyon University
University of Ghana
Associates Degree - Liberal Arts
Nassau Community College
The Swedish Institute of Massage Therapy
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