Samantha Billings
Hollywood,FL
Summary
Dynamic Information & Resource Specialist with a proven track record at Senior Resource Alliance, adept in database administration and conflict resolution. Successfully managed over 1,000 resource entries, enhancing decision-making and optimizing resource allocation. Known for high attention to detail and fostering teamwork, driving efficiency in high-volume environments.
Overview
3
3
years of professional experience
Work History
Information & Resource Specialist
Senior Resource Alliance
Orlando, FL
07.2022 - Current
- Orchestrated management of over 1,000 resource entries, ensuring data accuracy for statewide systems, enhancing decision-making processes, and optimizing resource allocation.
- Coordinated significant call traffic and arranged client appointments for state government services.
- Processed tickets from coworkers for client file edits, guaranteeing accurate information to avert delays in services.
- Executed training sessions regarding new web-based system, improving data tracking for client services across multiple agencies.
- Safeguarded sensitive personal information with confidentiality, ensuring adherence to high data integrity standards.
Data Entry Specialist
Atlantic Key Construction
06.2022 - 07.2022
- Processed and ensured the accuracy of over 1,000 data entries daily using QuickBooks, demonstrating precision and efficiency in high-volume environments.
- Assisted colleagues with data tasks, showcasing teamwork and attention to detail.
Various Positions
Robert Half
Orlando, FL
02.2022 - 05.2022
- Adjusted rapidly to diverse processes and software applications in temporary roles, showcasing adaptability and swift learning
- Executed outstanding customer service through effective handling of inventory, scheduling, and administrative responsibilities, highlighting organizational skills and attention to detail.
Education
Bachelor of Arts - Digital Media, concentration in Web Design
University of Central Florida
Orlando, FL12.2020
Skills
- Database administration
- QuickBooks
- Content management systems
- Microsoft Excel
- Google Sheets
- Proficient in technology
- HTML5
- CSS
- SQL
- Process adaptability
- Strong interpersonal skills
- High attention to detail
- Proficiency in Microsoft Office
- Conflict resolution
- Problem-solving abilities
- Team member development
Volunteer Experience
- Classroom Setup Volunteer, 06/01/24, Assisted in setting up a classroom, demonstrating organizational skills and a commitment to supporting educational initiatives.
- Nursing Home Volunteer, High School, Participated in community service, providing support and companionship to residents, fostering interpersonal and communication skills.
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Information & Resource Specialist
Senior Resource Alliance
07.2022 - Current
Data Entry Specialist
Atlantic Key Construction
06.2022 - 07.2022
Various Positions
Robert Half
02.2022 - 05.2022
Bachelor of Arts - Digital Media, concentration in Web Design
University of Central Florida