Samantha Blackwell
Sherman
Summary
Compassionate Psychiatric Technician known for maintaining high productivity and efficiently completing tasks. Specialized in crisis intervention, patient monitoring, and therapeutic communication. Excel in empathy, active listening, and stress management which enhance effectiveness in patient care environments.
Overview
12
12
years of professional experience
Work History
Bartender
Choctaw Casino
Durant
09.2024 - Current
- Great guest service
- Verbal communication & Problem solving
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Supervisor
Choctaw Casino
Durant
04.2016 - 10.2019
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Counseled and disciplined staff when necessary.
Psychiatric Technician
Texoma Medical Center
Sherman
06.2013 - 07.2014
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Conducted safety checks on patients to ensure a secure environment.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Implemented de-escalation techniques to manage aggressive behavior.
Education
Bachelor of Arts - Psychology, Social Work and Counseling
Southeastern Oklahoma State University
Durant, OK 08.2011 - 12/2015
Skills
- Crisis intervention
- Conflict resolution
- Effective communication
- Problem solving
- De-escalation techniques
- Patient assessment
- Encouragement and motivation
Timeline
Bartender
Choctaw Casino
09.2024 - Current
Supervisor
Choctaw Casino
04.2016 - 10.2019
Psychiatric Technician
Texoma Medical Center
06.2013 - 07.2014
Bachelor of Arts - Psychology, Social Work and Counseling
Southeastern Oklahoma State University
08.2011 - 12/2015