Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha J Bohnenblust

Forest Lake,MN

Summary

Dynamic and results-driven leader with extensive experience in retail management, team development, and process improvement. Demonstrates a proven ability to optimize operational efficiency, drive sales growth, and enhance customer satisfaction. Skilled in mentoring diverse teams, implementing innovative strategies, and maintaining high standards of accountability and performance. Holds advanced expertise in technical communication, leveraging a strong educational background to deliver impactful solutions in fast-paced environments. Passionate about fostering collaborative cultures and delivering measurable outcomes that align with organizational goals.

Overview

10
10
years of professional experience

Work History

Department Manager

Recreational Equipment, Inc.
Maple Grove, MN
06.2022 - Current

Achievements

  • Propelled store location to a #11 company-wide ranking by spearheading multiple cross-functional process improvements and aligning regional teams with strict operational standards.
  • Refocused and increased membership conversions from sub 30% to 45%+ and through strategic staff coaching and performance incentives with high accountability standards.
  • Engineered high-performing, diverse teams by managing end-to-end recruitment, optimizing schedule writing, and compliant onboarding, while successfully navigating a complex certified union environment.
  • Community Engagement & Impact: Led efforts to raise $10K+ for the Cooperative Action Fund in 2024, supporting local charities and strengthening community relationships through team-driven initiatives. Coordinated a market-wide event supporting a local non-profit reaching across the MSP metro.
  • Leveraged district leadership networks to drive collaborative problem-solving, share strategic best practices, and introduce high-utility tools that enhanced regional performance metrics.

Assistant Store Manager

Sierra Trading Post, Inc.
Woodbury, MN
11.2020 - 06.2022

Achievements

  • Led training for 8 employees to serve as district support staff, facilitating new store openings and addressing employee shortages. Ensured seamless operations and upheld performance standards across multiple locations.
  • Team Leadership & District Support: Trained 8 employees to act as district support staff, providing critical assistance during new store openings, periods of increased volume, and employee shortages. Ensured seamless operations and maintained high performance standards across multiple locations.
  • Loss Prevention & Asset Protection: Identified and deterred multiple individuals involved in an organized crime ring, demonstrating keen attention to detail and proactive measures. Successfully recovered over $4K in merchandise in a single instance, earning formal recognition for safeguarding company assets and reducing shrinkage.
  • Payroll Management & Compliance: Managed payroll allocations across multiple locations, ensuring adherence to budgets while complying with local and state labor laws. Communicated with senior management regarding chargebacks to locations utilizing district support staff.
  • Cultivated a creative and growth-oriented culture by empowering peers and associates to pursue innovative solutions. Supported development through positive reinforcement and independent learning opportunities.

Assistant Store Manager

Kohl’s, Inc.
Maple Grove, MN
10.2016 - 11.2020

Achievements

  • New store openings & remodel support: Assisted in new store openings and operational support for remodels, ensuring execution aligned with company standards and enhancing customer experience.
  • Merchandise Planning & Execution: Planned, led, and executed merchandise sets with precision, aligning layouts with customer preferences and sales objectives to optimize store presentation and drive revenue.
  • New Store Openings & Remodel Support: Played a key role in new store openings and provided operational support for multiple store remodels, ensuring seamless execution and alignment with company standards.
  • Team Accountability & Employee Development: Fostered an inclusive environment by holding team members accountable to high standards and delivering targeted training programs. Focused on building a culture of growth and development, resulting in the promotion of high-performing employees and a consistently effective team.
  • Team accountability & employee development: Cultivated an inclusive environment by holding team members to high standards and delivering targeted training programs, fostering a culture of growth and leading to promotions of high-performing employees.
  • Leadership development & volunteer engagement: Acted as Volunteer Program District Co-Captain for Minneapolis-Metro Market and mentored interns, facilitating associate growth and strengthening community engagement.

Education

Master of Arts - Technical Communication

Minnesota State University
Mankato, MN
12-2015

Bachelor of Science - English and Speech Education

Minnesota State University
Mankato, MN
12-2007

Skills

  • Team leadership
  • Staff management
  • Team development
  • Strategic planning
  • Operational documentation
  • Customer experience
  • Safety and security
  • Risk management
  • Goals and performance

Timeline

Department Manager

Recreational Equipment, Inc.
06.2022 - Current

Assistant Store Manager

Sierra Trading Post, Inc.
11.2020 - 06.2022

Assistant Store Manager

Kohl’s, Inc.
10.2016 - 11.2020

Bachelor of Science - English and Speech Education

Minnesota State University

Master of Arts - Technical Communication

Minnesota State University