Samantha Bonsignore

At the point, I grew so much as an employee and overall person. I started there at 18 as a young server growing to be head server and floor manager. As a server, I learned how to work under pressure as it is a high volume tiki bar, work as a team with my peers to have a smooth and rewarding shift, delegate, upsell, and connect. As a manager, I learned how to control the floor and delegate the staff in all positions, take on others roles if need be, making a fair floor plan/schedule and communicate with customers to create the best experience for them. This was my main job for years and I love it so much, but with me relocating I need something closer and all year round!

• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Established positive communication with parents in daily conversation and formal conferences.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
• Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
• Gave one-on-one attention to children while maintaining overall focus on entire group.

• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.