Samantha Brade
Tomball,Texas
Summary
Results-driven Human Resources Director with a degree in Business Management and over 10 years of experience aligning organizational objectives with strategic talent initiatives. Demonstrated success in cultivating positive workplace cultures, improving operational efficiency, and ensuring regulatory compliance through best-practice HR leadership. Expertise spans full-cycle talent acquisition, employee relations, and comprehensive benefits administration. Proven track record of successfully leading organizations through more than five Joint Commission surveys with minimal to no deficiencies.
Overview
14
14
years of professional experience
Work History
Director of Human Resources
ASPIRE HOSPITAL
10.2024 - Current
- HR Compliance: Managed confidential HR documentation for 120+ employees, consistently while attaining compliance with CIHQ accreditation standards.
- Recruitment: Executed full-cycle recruitment, managing candidate sourcing, screening, and offer negotiation to secure new staff.
- Payroll Management: Processed accurate, bi-weekly payroll for 120+ staff, managing all inputs, deductions, and ensuring tax compliance.
- Disciplinary and Employee Relations: Administered employee disciplinary actions and performance plans, ensuring fair, consistent, and legally compliant policy application.
- Part-Time while working with Alpha Surgical Center
Director of Human Resources
ALPHA SURGICAL CENTER
08.2024 - 08.2025
- Benefits Administration: Led the annual benefits open enrollment process, managing vendor communications, employee training, and documentation for all benefits plans.
- HR File Compliance: Managed and audited confidential HR documentation for 50 employees, ensuring continuous compliance with AAA accreditation standards.
- Full-Cycle HR Management: Oversaw all facets of the Human Resources lifecycle, including recruitment, onboarding, performance management, and employee offboarding.
- Payroll Management: Processed accurate, bi-weekly payroll, managing deductions, tax filings, and ensuring strict adherence to wage and hour regulations.
Director of Human Resources
LONE STAR BEHAVIORAL HEALTH
03.2013 - 08.2024
- Functional Management & Strategy: Directed and managed all core Human Resources functions, including strategic recruitment, comprehensive benefits administration, complex employee relations, and adherence to labor laws and regulations.
- Talent Communication & Integration: Standardized and led communication and educational programs for job applicants and new hires on compensation, benefits, and job expectations, establishing clarity from initial contact.
- Performance Management Oversight: Managed company-wide performance review process, resolving complex performance-based issues and driving consistency across evaluation metrics.
- Onboarding & Workforce Assimilation: Orchestrated a seamless new hire enrollment and onboarding program, collaborating across departments to ensure efficient training completion and successful workforce integration.
- Regulatory Compliance & Auditing: Guaranteed regulatory adherence by meticulously maintaining all employee records to meet stringent Joint Commission and State compliance standards.
Customer Service Advocate
CARAVAN CREDIT
01.2012 - 03.2013
- Customer Service & Resolution: Delivered expert customer support across diverse service inquiries and complaints, ensuring timely resolution and maximizing customer satisfaction.
- Trend Analysis & Improvement: Conducted deep-dive trend analysis on account and service history, identifying recurring issues and providing actionable insights for systemic process improvement.
- De-escalation & Composure: De-escalated high-tension customer interactions and managed challenging service recovery scenarios with exceptional composure, preserving customer loyalty.
- Professionalism & Team Support: Cultivated a collaborative and professional service environment, consistently providing exceptional support and acting as a knowledgeable resource for peers.
Education
Bachelors - Business Administration
University of Phoenix
05-2022
Human Resources Certificate - undefined
University of Phoenix
09-2021
Skills
- Highly skilled in HR compliance, employee development, talent acquisition, performance management and employee relations
- Records management
- Employee relations
- Payroll management
- Retention strategies
- Compliance
STRENGTHS
- Communication
- Organization
- Training & Development
- Employee Support
- Customer Service
Timeline
Director of Human Resources
ASPIRE HOSPITAL
10.2024 - Current
Director of Human Resources
ALPHA SURGICAL CENTER
08.2024 - 08.2025
Director of Human Resources
LONE STAR BEHAVIORAL HEALTH
03.2013 - 08.2024
Customer Service Advocate
CARAVAN CREDIT
01.2012 - 03.2013
Human Resources Certificate - undefined
University of Phoenix
Bachelors - Business Administration
University of Phoenix