Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Braham

Lewiston,NY

Summary

Highly motivated wine and sprits Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Grand Island Wine and Spirits
06.2024 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Hibbard's Old Portage Shop
02.2024 - 04.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Pet Sitter

Special Friends Pet Sitting
06.2022 - 06.2023
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Gave medication to pets following guidelines from owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Sales Representative

Soroca Wine Imports
03.2021 - 11.2021
  • Increased wine sales for the company.
  • Provided excellent customer service to all customers.
  • Extended my knowledge of wine to customers.
  • Hosted wine tastings every weekend.
  • Engaged with customers to promote items and increase sales

Store Manager

Twin Liquors
08.2016 - 01.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

No Degree - Architecture

New York Institute of Technology
Manhattan, NY

No Degree - English Literature

University of Nevada, Las Vegas
Las Vegas, NV

Skills

  • Promotional support
  • Upselling
  • Order processing
  • Friendly and outgoing
  • Customer engagement
  • Written and oral communication skills
  • Building rapport
  • B2B sales and customer service
  • Goal oriented

Certification

Wine & Spirit Education Trust

Level 2 Award in Wine

2017

Timeline

Sales Associate

Grand Island Wine and Spirits
06.2024 - Current

Sales Associate

Hibbard's Old Portage Shop
02.2024 - 04.2024

Pet Sitter

Special Friends Pet Sitting
06.2022 - 06.2023

Sales Representative

Soroca Wine Imports
03.2021 - 11.2021

Store Manager

Twin Liquors
08.2016 - 01.2021

No Degree - Architecture

New York Institute of Technology

No Degree - English Literature

University of Nevada, Las Vegas

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Samantha Braham