Samantha Brinkmeyer
Wichita,KS
Summary
A current Sports management major looking to further knowledge in the industry and looking for internships. Driven professional with excellent customer service, leadership, and sales abilities.
Overview
3
3
years of professional experience
Work History
Retail Sales Manager
JeTT Pets
11.2022 - 07.2024
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at the end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Shift Leader
Dunkin' Donuts
06.2022 - 11.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
Shift Leader
Ground Control
09.2021 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep the location well stocked with necessary supplies.
Game Day Staff Member
Frisco RoughRiders
05.2021 - 09.2021
- Facilitated positive interactions between attendees and the mascot, creating memorable experiences for all guests.
- Contributed to efficient ticketing operations by scanning tickets and directing guests to their seats.
- Enhanced fan experience by providing exceptional customer service and promptly addressing issues.
- Handled cash transactions efficiently while selling concessions or merchandise, ensuring accuracy in all financial exchanges.
Education
No Degree - Sports Management
Wichita State University
Wichita, KS05.2027
Skills
- Customer Service
- Team Supervision
- Driven Work Ethic
- Critical Thinking
Timeline
Retail Sales Manager
JeTT Pets
11.2022 - 07.2024
Shift Leader
Dunkin' Donuts
06.2022 - 11.2022
Shift Leader
Ground Control
09.2021 - 06.2022
Game Day Staff Member
Frisco RoughRiders
05.2021 - 09.2021
No Degree - Sports Management
Wichita State University