Samantha Brooks
Corry,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Housekeeper
The Camp At Findley
Clymer, NY
07.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
Administrative Assistant
The Camp At Findley
Clymer, NY
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Assisted coworkers and staff members with special tasks on daily basis.
Kitchen Manager
The Camp At Findley
Clymer, NY
07.2023 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
Laborer Worker
Furhaven Pet Products
12.2021 - 02.2022
- Read and interpreted plans, instructions and specifications to determine work activities.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Observed site safety rules to maximize protections for team members and equipment.
- Worked alongside team to accomplish work goals according to schedule.
- Prepared job sites by removing debris and setting up materials and tools.
Caregiver
Senior Helpers
Warren, PA
11.2020 - 12.2021
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Scheduled daily and weekly care hours for client caseload.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Assistant Kitchen Manager
Gigi's Rt 6 Diner
Corry, PA
11.2018 - 09.2020
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Coordinated with catering staff to deliver food services for special events and functions.
Bakery Manager
Tim Hortons
Lakewood, NY
05.2017 - 11.2019
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained cleanliness and hygiene in bakery premises.
Server
Gigi's Rt 6 Diner
Corry, PA
06.2016 - 02.2018
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Production Line Worker
Blair
Irvine, PA
02.2014 - 06.2016
- Made sure that products were produced on time and are of good quality.
- Performed basic maintenance of production equipment to prevent downtime.
- Prioritized tasks to meet personal and team production targets.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
Education
Corry Area High School
Corry, PA06.2014
Skills
- Physical Agility and Coordination
- General Housekeeping
- OSHA Compliance
- Health and Safety
- Worksite Safety and Maintenance
- Food Handler Certified
- CPR Certified
Timeline
Housekeeper
The Camp At Findley
07.2023 - Current
Administrative Assistant
The Camp At Findley
07.2023 - Current
Kitchen Manager
The Camp At Findley
07.2023 - Current
Laborer Worker
Furhaven Pet Products
12.2021 - 02.2022
Caregiver
Senior Helpers
11.2020 - 12.2021
Assistant Kitchen Manager
Gigi's Rt 6 Diner
11.2018 - 09.2020
Bakery Manager
Tim Hortons
05.2017 - 11.2019
Server
Gigi's Rt 6 Diner
06.2016 - 02.2018
Production Line Worker
Blair
02.2014 - 06.2016
Corry Area High School