Samantha Bryant
Anaheim,CA
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
Yellow Corporation
05.2022 - 07.2023
- Communicated with drivers and personnel to coordinate timely delivery of shipments.
- Directed dispatching, routing, and tracking of 15-23 fleet vehicles daily.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Imaging Clerk
YRC Freight
11.2021 - 05.2022
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
Sales Representative
Data Venture Group
12.2019 - 05.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Security Guard
Contemporary Services Corporation, CSC
08.2009 - 04.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
Bachelor of Science - Accounting And Business Management
Capella University
Minneapolis, MN06.2025
High School Diploma -
Irvine High School
Irvine, CA06.2009
Skills
- Data Communications
- Professional Telephone Etiquette
- Organizational Structuring
- Job Assignments
- Manage Operations
- Driver Routing
- P&L Administration
- Inventory Coordination
Timeline
Operations Supervisor
Yellow Corporation
05.2022 - 07.2023
Imaging Clerk
YRC Freight
11.2021 - 05.2022
Sales Representative
Data Venture Group
12.2019 - 05.2020
Security Guard
Contemporary Services Corporation, CSC
08.2009 - 04.2011
Bachelor of Science - Accounting And Business Management
Capella University
High School Diploma -
Irvine High School
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