Samantha Cano

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.

• Developed new signature cocktails to support bar marketing brand and increase profits.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.

- Welcomed members and handled check-ins and guest inquiries.

- Managed calls, appointments, and front desk records.

- Addressed member concerns to ensure satisfaction and retention.