Samantha Carmen
Brownsburg,IN
Summary
Proven leader and efficient multitasker, adept in customer satisfaction and cash management, significantly enhanced operational efficiency at Kroger. Skilled in relationship building and attention to detail, consistently delivering results by prioritizing customer needs and team collaboration. Demonstrates exceptional organizational skills, driving improvements and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Dary Clerk/back up Lead
Kroger
06.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Boosted customer satisfaction levels by responding promptly to inquiries and delivering precise information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Food Service Worker
Qdoba
10.2021 - 06.2022
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Child Watch Staff Attendant
Kids Planet
02.2021 - 10.2021
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Promoted positive behavior among children through clear communication, consistency, and appropriate reinforcement strategies.
- Enhanced program quality by participating in professional development workshops focused on early childhood education best practices and incorporating new ideas into daily practice at the facility.
- Assisted in the planning and execution of engaging activities designed to promote physical activity, social interaction, and cognitive development.
- Contributed to an inclusive environment by fostering positive relationships with all children, regardless of their abilities or backgrounds.
Education
Bachelors - Business
Indianapolis University
Indianapolis, IN05.2028
High School Diploma -
Brownsburg High School
Brownsburg, IN06.2024
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Relationship Building
- Leadership
- Multitasking
- Attention to Detail
- Time Management
- Customer Communication
- Problem-Solving
- Organizational Skills
- Teamwork and Collaboration
Accomplishments
- I greatly satisfied my managers by completing multiple tasks accurately and efficiently and was promoted to backup lead.
Languages
English
Native or Bilingual
Timeline
Dary Clerk/back up Lead
Kroger
06.2022 - Current
Food Service Worker
Qdoba
10.2021 - 06.2022
Child Watch Staff Attendant
Kids Planet
02.2021 - 10.2021
Bachelors - Business
Indianapolis University
High School Diploma -
Brownsburg High School
Similar Profiles
Aliyah AtkinsAliyah Atkins
Starbucks Barista at KrogerStarbucks Barista at Kroger
Megan JonesMegan Jones
ClickList Clerk at KrogerClickList Clerk at Kroger
Eduardo OrtizEduardo Ortiz
Produce Clerk at KrogerProduce Clerk at Kroger
Jackson FeltsJackson Felts
Produce Department Specialist & E-commerce Clerk at KrogerProduce Department Specialist & E-commerce Clerk at Kroger
John FileJohn File
Team Lead Formulation at Incog BiopharmaTeam Lead Formulation at Incog Biopharma