Samantha Carmona Moscosa
Summary
Professional hospitality worker with solid experience in luxury service environments. Strong ability to anticipate guest needs and ensure seamless dining experiences. Known for teamwork, adaptability, and consistently delivering high-quality service. Skilled in food and beverage presentation, customer interaction, and maintaining standards of excellence. Friendly Room Service Server with commitment to creating repeat customers through excellent service. Experienced managing service teams of up to Number.
Overview
5
5
years of professional experience
Work History
In Room, Dining Server
Fairmont Hotel
Austin, Texas
10.2024 - Current
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Proactively identified opportunities for operational improvements, contributing suggestions to management for consideration.
- Enhanced guest satisfaction by delivering timely and accurate in-room dining orders.
- Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
- Maintained a clean and organized work environment, ensuring a high standard of cleanliness in all in-room dining areas.
- Addressed any guest complaints promptly, resolving issues professionally and courteously.
- Implemented upselling techniques to increase overall revenue from in-room dining services.
Barista
Starbucks
Austin, Tx
02.2026 - 05.2026
- Prepared and served high-quality beverages to customers.
- Maintained cleanliness and organization of the coffee shop
- Assisted customers with menu selections and dietary preferences.
- Collaborated with team members to ensure smooth service operations.
- Handled cash transactions and managed the register accurately.
- Engaged with customers to create a welcoming atmosphere in the store
Assistant Manager
SONIC
Austin, TX
08.2021 - 10.2024
- Addressed concerns quickly to avoid lasting issues.
- Completed assigned tasks prior to shift end.
- Participated in seminars and additional training to expand knowledge and skills.
- Finished tasks and job duties, adhering to deadlines to avoid delays.
- Volunteered for and tackled new assignments and tasks to ease staff member burden.
- Kept work area organized and clutter-free.
- Helped team complete assignments to meet goals.
- Required minimal oversight to complete job tasks.
Education
HIGH SCHOOL DIPLOMA -
Akins High School
Austin, TXSkills
- Assistant coach training
- Collaboration
- Multitasking
- Organization
- Planning
- Motivation
- Verbal communication
- Training
- Customer relations
- Teamwork
- Coordination
- Creative thinking
Languages
- English
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Barista
Starbucks
02.2026 - 05.2026
In Room, Dining Server
Fairmont Hotel
10.2024 - Current
Assistant Manager
SONIC
08.2021 - 10.2024
HIGH SCHOOL DIPLOMA -
Akins High School