Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Carte

Columbus

Summary

Results-driven professional with a background in customer service leadership, transitioning into healthcare administration. Experienced in coordinating schedules, resolving issues, and maintaining accurate records in fast-paced settings. Known for professionalism, empathy, and the ability to create positive experiences for clients and patients alike.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Lori's Gifts Hospital Giftshop
Columbus
10.2024 - Current
  • Managed inventory levels by aligning product selection with customer preferences and seasonal demand
  • Oversaw daily tasks to maintain operational effectiveness
  • Created personalized gift arrangements tailored to patients and families, enhancing customer experience during sensitive moments

New Hire Trainer and Safety Specialist

Amazon
West Jefferson
03.2022 - 10.2024
  • Facilitated onboarding sessions to ensure comprehensive understanding of policies and procedures.
  • Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
  • Collaborated with various departments to streamline processes and improve overall efficiency.

Assistant Store Manager

Dollar Tree
Columbus
09.2018 - 03.2022
  • Managed daily store operations, ensuring efficient customer service, effective inventory management, and timely staff scheduling.
  • Supervised team members, delivering ongoing training to improve customer satisfaction and service quality.
  • Resolved customer complaints by actively listening and proposing tailored solutions to enhance customer experience.

Education

Some College (No Degree) - Pharmaceutical Medicine

Southern New Hampshire University
Online
03-2026

Skills

  • Customer service and engagement
  • Project management
  • Issue resolution
  • Attention to detail
  • Time management
  • Effective communication
  • Records management

Timeline

Assistant Store Manager

Lori's Gifts Hospital Giftshop
10.2024 - Current

New Hire Trainer and Safety Specialist

Amazon
03.2022 - 10.2024

Assistant Store Manager

Dollar Tree
09.2018 - 03.2022

Some College (No Degree) - Pharmaceutical Medicine

Southern New Hampshire University
Samantha Carte