Summary
Work History
Education
Skills
Languages
Interests
Work Availability
Accomplishments
Timeline
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Samantha Castro Garcia

Samantha Castro Garcia

Hyattsville

Summary

Motivated and dependable high school graduate of 2024 with hands-on experience in customer service, food service, and community volunteering. Recognized for delivering exceptional support with patience and professionalism while effectively addressing customer needs and inquiries. A quick learner who thrives in team environments, adapting seamlessly to new tasks and challenges. Available for morning and early afternoon shifts, demonstrating a strong commitment to balancing education with work responsibilities, including commuting to evening classes.

Work History

Customer Service & Food Service Volunteer

College Park Academy
  • Assisted customers in person and over the phone with inquiries, orders, and customer support.
  • Handled cash transactions and maintained clean, organized service areas.
  • Learned to work efficiently under pressure and provide friendly, accurate service.
  • Earned community service hours through consistent reliability and teamwork.

Community Volunteer Projects

  • Supported event setups, registration, and donation drives.
  • Helped community members by providing information, organizing supplies, and assisting with public events.
  • Gained experience in communication, leadership, and task coordination.

Education

High School Diploma -

College Park Academy
Riverdale Park, MD
01.2024

Skills

  • Excellent customer service
  • Bilingual
  • Communication skills
  • Fast learner
  • Problem solver
  • Dependable
  • Punctual
  • Teamwork
  • Multitasking abilities
  • Friendly attitude
  • Professional attitude
  • Phone service experience
  • In-person service experience

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

I enjoy quiet, comforting activities like reading, listening to music, coloring, and journaling I like going on walks, watching certain shows, and doing hair or makeup when I’m in the mood to be creative I also enjoy baking or cooking, especially when I can try something new I’m really drawn to anything aesthetic decorating, outfits, and planners I like learning new things, giving advice, and helping others whenever I can Overall, I enjoy things that bring peace, creativity, and good energy into my life

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Timeline

Customer Service & Food Service Volunteer

College Park Academy

Community Volunteer Projects

High School Diploma -

College Park Academy

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Samantha Castro Garcia