Samantha Cervantes
Tucson,AZ
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
09.2023 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
Cashier
Reid Park Zoo
07.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to customers, increasing revenue.
- Worked with floor team and managers to meet wide range of customer needs.
Warehouse Worker
Marsden West
10.2021 - 03.2022
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
Cashier
Jack In The Box
10.2020 - 07.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Set up new sales displays each week with fresh merchandise.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Pueblo High Magnet School
Tucson, AZ05.2022
Skills
- Order Preparation
- Warehouse Operations
- Warehouse Organization
- Loading and Unloading
Timeline
Warehouse Worker
Amazon
09.2023 - Current
Cashier
Reid Park Zoo
07.2022 - 07.2023
Warehouse Worker
Marsden West
10.2021 - 03.2022
Cashier
Jack In The Box
10.2020 - 07.2021
High School Diploma -
Pueblo High Magnet School