Samantha Colello
Summary
Accomplished Contract Compliance Analyst at CPRS, adept in audit and compliance monitoring and fostering customer relationships. Leveraged critical thinking and Microsoft Office proficiency to enhance contract management processes, achieving streamlined workflows and improved compliance standards. Renowned for a positive attitude and meticulous attention to detail, significantly boosting operational efficiency and client satisfaction.
Overview
10
10
years of professional experience
Work History
Contract Compliance Analyst
CPRS
07.2023 - Current
- Reviewed and analyzed contracts to ensure compliance with company policies, industry regulations, and legal requirements.
- Coordinated with internal departments to clarify contract terms and resolve compliance-related issues.
- Conducted audits of ongoing contracts to identify potential risks and ensure proper documentation and adherence to contractual obligations.
- Assisted in the development and implementation of internal policies and procedures related to contract management and compliance.
- Provided recommendations for process improvements to streamline contract review and approval workflows.
- Supported contract negotiations by providing data and analysis on compliance and risk factors.
- Maintained accurate records and databases related to contracts and compliance documentation.
- Collaborated with vendors and external partners to address compliance inquiries and resolve disputes.
IC Compliance Associate II
Populus Group
11.2020 - Current
- Managing client accounts, maintaining relationships and having great communication. Working closely and building relationships with internal and external partners, communicating and resolving problems within team and across departments.
- Utilizing experience in delivering excellent customer service to assist secondary suppliers and independent contractors onboard successfully and with ease to ensure client satisfaction.
- Collect, organize, and review onboard paperwork. Following up in a timely manner on pending or expired documents. Ensuring secondary suppliers and Independent contractors hold client's required insurance on their Certificates of insurance.
- Entered data into record-keeping systems to create new records or update existing ones to ensure worker compliance and create insights into company success metrics.
- Responsible for keeping personal tracker up to date and tracking our customers projects in VMS system from start to finish.
- Signing and executing new statements of work (SOW's) and creating Exhibit A's. (Agreements)
- Working in various VMS systems to accept new projects, update contractors timesheets, and review and sign agreements. Notifying suppliers of assignment extensions, missing timesheets, early terminations, and rate updates.
- Assisted in compliance evaluations/audits for secondary suppliers and Independent contractors.
- Initiated background checks for various client's for pre-employment screening.
- Assisted with development and implementation of new compliance training programs. Created SOP's and trained new hires that joined our team.
Billing Specialist
Transmark Logistics
08.2017 - 11.2020
- Knowledge in billing, scheduling, verification and claims processing for all inquiries.
- Processed billing on all daily in-house cartages.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Comfortable working with tight deadlines, daily pressure, and difficult situations and conversations.
- Quoting, scheduling, and tracking shipments for hundreds of customers in the freight industry nationwide.
Transportation Analyst
Mercer Distribution & Transport
08.2015 - 05.2017
- Created new orders in dispatch system Profit tools.
- Promptly responded to general inquiries from members, staff, and clients via mail, email, and fax.
- Spoke with delivery drivers on a daily basis recording any wait times.
- Developed and created a more effective filing system to accelerate paperwork processing.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Supported shipping department operations and inventory control with proactive handling of logistics needs.
Education
High School Diploma -
Shelton High School
Shelton, WA06.2014
Esthetics License -
Evergreen Beauty College
Renton, WA07.2017
Skills
- High Attention to Detail
- Task Prioritization
- Skilled Multitasker
- Critical Thinking
- Excellent Time Management
- Great Customer Service
- Positive Attitude
- Computer Proficiency
- Microsoft Office Suite
- Customer Relationship and Account Management
- Database Management
- Audit and Compliance Monitoring
Additional Information
Happy to share references by request.
Timeline
Contract Compliance Analyst
CPRS
07.2023 - Current
IC Compliance Associate II
Populus Group
11.2020 - Current
Billing Specialist
Transmark Logistics
08.2017 - 11.2020
Transportation Analyst
Mercer Distribution & Transport
08.2015 - 05.2017
High School Diploma -
Shelton High School
Esthetics License -
Evergreen Beauty College
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