Veteran Advocacy
Samantha Condo
Human Resources & Organizational Development
Austin,TX
Work Preference
Summary
Operationally driven talent and workforce strategist with experience spanning recruiting operations, organizational development, workforce systems, HR analytics, employee engagement, military logistics, and cross-functional leadership. Known for building strong partnerships, developing scalable workforce pipelines, supporting operational readiness, and solving complex organizational challenges in fast-moving environments. Combines systems thinking, data-informed decision-making, operational discipline, and collaborative leadership to deliver practical, people-centered workforce solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Development Manager – GSG Talent Solutions
Goodwill Central Texas
12.2025 - 05.2026
- Built and maintained strategic workforce partnerships across manufacturing, logistics, healthcare, construction, and skilled trades industries.
- Built talent pipelines and employer engagement strategies aligned with workforce demands and long-term organizational growth.
- Consulted with employers to identify workforce challenges and recommend customized talent acquisition and staffing solutions.
- Collaborated cross-functionally with Talent Acquisition, People & Culture, operational leadership, and workforce development partners to deliver integrated hiring solutions.
- Represented the organization at workforce initiatives, hiring events, industry networking opportunities, and community partnerships throughout Central Texas.
- Supported workforce strategy initiatives focused on operational scalability, talent sustainability, accessibility, and employee retention.
- Developed strategic business opportunities through relationship management, workforce consulting, and targeted outreach initiatives.
Transportation Manager
United States Army Reserve
08.2019 - 01.2026
- Led and mentored Soldiers while coordinating transportation operations, movement planning, and mission execution in support of organizational readiness.
- Trained personnel on transportation management systems, movement documentation, and operational procedures to improve readiness and mission success.
- Managed transportation documentation, movement schedules, shipment accountability, and mission-critical logistics coordination across multiple operational environments.
- Planned and coordinated the movement of personnel, equipment, and critical resources to ensure mission readiness and operational success.
- Supported quality assurance, risk management, regulatory compliance, and operational execution across cross-functional teams.
- Collaborated with military and joint-service partners to synchronize transportation operations and accomplish mission objectives.
- Applied operational planning, strategic problem-solving, and decisive leadership in dynamic, high-pressure environments.
Talent Management Specialist
Goodwill Central Texas
07.2024 - 12.2025
- Supported enterprise-wide organizational development initiatives focused on employee engagement, leadership effectiveness, and workforce strategy.
- Partnered with leaders across multiple business units to develop scalable people programs aligned with organizational goals and operational priorities.
- Designed and implemented HR resources, communication strategies, and standardized processes to improve consistency, efficiency, and the employee experience.
- Facilitated cross-functional collaboration to support organizational effectiveness, change management, and continuous improvement initiatives.
- Leveraged employee feedback, workforce data, and business insights to support strategic workforce planning and informed organizational decision-making.
- Developed and maintained standardized job documentation to strengthen workforce planning, role clarity, and HR compliance.
- Contributed to enterprise-wide culture and employee engagement initiatives that strengthened inclusion, collaboration, and workforce connection.
Guest Educator
Hutto ISD
11.2023 - 02.2025
- Provided instructional support and classroom leadership to maintain continuity during teacher and staffing absences across multiple grade levels.
- Adapted quickly to diverse classroom environments while maintaining a safe, structured, and productive learning atmosphere.
- Applied leadership, communication, and conflict resolution skills to support students, educators, and campus operations.
- Collaborated with school administrators and faculty to ensure consistent classroom expectations and operational continuity.
- Demonstrated flexibility, professionalism, and sound decision-making while supporting the educational mission of Hutto ISD.
- Strengthened interpersonal communication, leadership, and relationship-building skills while serving students, educators, and the local community.
HR Data Analyst, Assistant Vice President
BNP Paribas
08.2021 - 11.2023
- Delivered workforce analytics, operational reporting, and HR data insights to support strategic business and workforce decisions.
- Developed dashboards, KPIs, and reporting solutions to improve workforce visibility, operational performance, and executive decision-making.
- Analyzed workforce trends, operational metrics, and business data to identify opportunities for process improvement and organizational effectiveness.
- Collaborated cross-functionally with HR, operations, and business leaders to provide data-driven recommendations and strategic reporting solutions.
- Improved reporting accuracy, data integrity, and operational efficiency through standardized analytics and continuous process improvement initiatives.
- Translated complex workforce data into meaningful insights that supported executive leadership and organizational strategy.
Director of Situational Awareness
The Pink Berets
11.2019 - 08.2023
- Provided operational leadership and strategic support for nonprofit initiatives focused on veteran advocacy, community engagement, and public safety.
- Directed situational awareness, risk assessment, event safety planning, and operational coordination for community events and organizational activities.
- Collaborated with cross-functional volunteers and community partners to support mission planning, event execution, and organizational objectives.
- Coordinated self-defense education, safety awareness initiatives, and volunteer support programs that promoted community resilience and preparedness.
- Developed operational procedures and communication strategies to enhance organizational effectiveness, volunteer coordination, and event readiness.
- Demonstrated servant leadership through volunteer management, community outreach, and mission-focused program support.
Operations NCO – S3 Battle Desk / QRF Squad Leader
United States Army Reserve
04.2018 - 08.2019
- Managed operational readiness, logistics coordination, movement planning, and situational awareness in support of deployed operations.
- Coordinated personnel movement, transportation planning, and operational support for brigade and subordinate units across multiple mission requirements.
- Provided real-time operational updates, mission tracking, and cross-functional communication to support command decision-making.
- Led Quick Reaction Force (QRF) personnel while maintaining operational readiness, accountability, and mission continuity.
- Prepared operational reports, maintained situational awareness, and synchronized mission activities across multiple functional teams.
- Applied operational planning, risk assessment, and decisive leadership in dynamic, high-pressure environments requiring rapid decision-making.
Family Readiness Liaison – HHC
United States Army
09.2015 - 07.2018
- Served as the primary liaison between unit leadership and military families, strengthening communication, engagement, and family readiness.
- Coordinated family readiness initiatives, volunteer programs, and community outreach activities supporting Soldier and family well-being.
- Developed communication strategies that improved information sharing, morale, and organizational connectivity across the unit.
- Partnered with command teams to enhance operational readiness by strengthening family support networks and volunteer engagement.
- Recruited, trained, and coordinated volunteers to support unit programs, events, and family readiness initiatives.
- Demonstrated servant leadership through relationship building, operational coordination, and mission-focused community support.
Operations & Training – S3
United States Army
01.2011 - 08.2015
- Served as a Supply Subject Matter Expert supporting operational planning, mission readiness, and Soldier survivability.
- Coordinated CBRN defense operations, detection systems, and decontamination procedures to protect personnel and mission-critical equipment.
- Provided operational support within the Battalion Operations Center by maintaining situational awareness and coordinating mission activities.
- Collaborated with intelligence and operational staff to improve communication, planning, and mission effectiveness.
- Maintained accountability and operational readiness of specialized equipment through inspections, maintenance, and training.
- Trained and mentored Soldiers on defense procedures, operational readiness, and mission execution.
Personnel & Logistics (S1/S4 Support)
United States Army
05.2008 - 01.2012
- Provided administrative and logistical support across S1 (Personnel) and S4 (Logistics) functions to ensure operational readiness and effective unit operations.
- Maintained confidential personnel records, processed administrative actions, prepared reports, and supported accountability for more than 135 Soldiers.
- Managed accountability, issuance, maintenance, and safeguarding of weapons, ammunition, CBRN protective equipment, and organizational assets valued at more than $3 million.
- Coordinated inventory management, supply accountability, logistics documentation, and resource allocation to support daily operations and mission requirements.
- Maintained compliance with Army regulations governing personnel administration, physical security, sensitive items, and property accountability.
- Partnered with commanders and senior leaders to support personnel management, operational planning, and organizational readiness through accurate documentation and administrative coordination.
Education
Bachelor of Science - Management
Colorado Technical University
Professional Certificate - Data Science
Harvard Business School
Skills
- Talent Management
- Workforce Strategy
- Recruiting Operations
- Pipeline Development
- Organizational Development
- Employee Experience
- Operational Readiness
- Logistics Coordination
- Cross-Functional Leadership
- Communication
- Workforce Analytics
- Reporting
- Dashboards
- Training
- Coaching
- Leadership Development
- Process Improvement
- Continuous Improvement
- Strategic Partnerships
- Business Development
- Compliance
- Risk Mitigation
- Documentation
- Agile
- Scrum
- Lean Six Sigma Methodologies
Websites
Certification
- Scrum Master Certified (SMC)
- Agile Product Ownership Certified
- Lean Six Sigma Yellow Belt
- HR Analytics Leader
- Employee Experience & Design Thinking
Operations And Technical Tools
- Power BI
- Tableau
- SQL
- ADP
- PeopleSoft
- HubSpot CRM
- LinkedIn Sales Navigator
- ZoomInfo
- Microsoft Office Suite
- Workforce Analytics
- Dashboard Reporting
- LMS Platforms
- Canva
- SOP Development
Accomplishments
- Recipient of the Goodwill Central Texas Certificate of Excellence for outstanding contributions to People & Culture, organizational development, and employee engagement.
- Awarded the Army Achievement Medal (with "M" Device) for exceptional service during a mobilization in support of Operation Spartan Shield.
- Awarded three additional Army Achievement Medals for exceptional leadership, mission support, family readiness, and operational excellence.
- Awarded the Army Reserve Components Achievement Medal (4 Awards) for sustained honorable service, exemplary conduct, and dedication throughout 18 years of military service.
- Recipient of the Outstanding Leader Award in recognition of exceptional leadership, professionalism, and contributions to mission readiness and organizational culture.
- Awarded the Department of the Army Certificate of Appreciation for Patriotic Civilian Service for outstanding volunteer leadership supporting military families and Family Readiness programs.
Affiliations
- Victory City Church
- The Pink Berets
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Semper Gumby"
Unknown
Interests
Community Service
Leadership Development
Lifelong Learning
Organizational Effectiveness
Workforce Partnerships
Employee Engagement
Talent Development
Mentorship & Coaching
Software
ADP Workforce Now
ADP Recruiting
Workday
LinkedIn Navigator
Microsoft Office
Power BI
Tableau
SQL
CareerBuilder
SharePoint
Trello
Articulate Rise 360
Canva
TC-AIMS II
ICODES
Timeline
Business Development Manager – GSG Talent Solutions
Goodwill Central Texas
12.2025 - 05.2026
Talent Management Specialist
Goodwill Central Texas
07.2024 - 12.2025
Guest Educator
Hutto ISD
11.2023 - 02.2025
HR Data Analyst, Assistant Vice President
BNP Paribas
08.2021 - 11.2023
Director of Situational Awareness
The Pink Berets
11.2019 - 08.2023
Transportation Manager
United States Army Reserve
08.2019 - 01.2026
Operations NCO – S3 Battle Desk / QRF Squad Leader
United States Army Reserve
04.2018 - 08.2019
Family Readiness Liaison – HHC
United States Army
09.2015 - 07.2018
Operations & Training – S3
United States Army
01.2011 - 08.2015
Personnel & Logistics (S1/S4 Support)
United States Army
05.2008 - 01.2012
Professional Certificate - Data Science
Harvard Business School
Bachelor of Science - Management
Colorado Technical University