Samantha Cooper
Middletown,CT
Summary
Dedicated professional known for providing exceptional support and leadership. Demonstrates a strong sense of ownership and initiative, ensuring reliability in all tasks. Proven ability to foster collaborative environments while driving team success.
The future employee possesses dependability, an exceptional work ethic, and a desire to go above and beyond to exceed company expectations.
Recognized for exemplary customer service and team collaboration.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Direct Support Professional
FAVARH
Canton, CT
08.2023 - Current
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Used approved crisis intervention techniques in emergency situations.
- Reported progress on goals using database management system for detailed insights.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Executive Assistant
Freedom Facility Maintenance
Yaphank, NY
08.2022 - 08.2023
- REMOTE POSITION
- Handled executive calls, promptly identifying important clients.
- Coordinated meeting and event logistics for senior management.
- Facilitated prompt response to inquiries through efficient handling of emails and letters.
- Documented financial transactions including debits and credits in digital spreadsheets.
- Matched orders with invoices, and recorded required information.
Vaccine Scheduling Coordinator /Senior Data Entry Operator
Griffin Hospital
Derby, CT
05.2020 - 08.2022
- Allocate nurses and support personnel to designated clinics.
- Corresponded with nursing home personnel regarding corrections in personal data records in the system.
- Informed department personnel about schedule adjustments.
- Collected employees' data to create monthly work schedules.
Covid Senior Lead Supervisor
Griffin Hospital
Derby, CT
05.2020 - 08.2022
- Supervised team of 24 employees.
- Fosters growth by refining areas needing improvement.
- Delivered outstanding assistance on challenging calls.
- Distributed duties regularly to boost workforce efficiency while adhering to safety protocols.
Scheduling Coordinator
Kids First Pediatrics & First Impressions
Fairfield, CT
01.2018 - 01.2020
- Ensure efficient allocation of appointment times for medical staff.
- Informed patients about adjustments to their schedules.
- Submitted claims to insurance companies.
- Oversaw invoicing, payments, and collections.
- Maintained database accuracy by updating client information and transaction records.
Education
High School Diploma -
Commack High School
Commack, NY06-2013
Skills
- High level of patience
- Team player
- Multitasking
- Dependable
- Effective time management abilities
- Compassionate and understanding
- Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management, data Entry, customer service, payroll processing, staff coordination, team management and supervision
Languages
English
Full Professional
Certification
- Certified Phlebotomist
- Certified Patient Care Technician
Accomplishments
- During the COVID-19 pandemic, I worked across multiple nursing homes in Connecticut conducting swab tests. My leadership skills were recognized, leading to a promotion to “Senior Lead,” where I oversaw a team of 24 employees. This role allowed me to develop professionally by managing, delegating, and supporting staff, all while contributing to a meaningful global effort.
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCareer advancementFlexible work hoursPersonal development programsWork from home optionTeam Building / Company RetreatsPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
-Strong foundation in Microsoft and Outlook
-Proficiency in project management, communication and scheduling software
-Experienced in accounts Receivable and Payable
-Strong accuracy, attention to detail, good computer skills, and organization skills
-Quickly grasp new concepts
Timeline
Direct Support Professional
FAVARH
08.2023 - Current
Executive Assistant
Freedom Facility Maintenance
08.2022 - 08.2023
Vaccine Scheduling Coordinator /Senior Data Entry Operator
Griffin Hospital
05.2020 - 08.2022
Covid Senior Lead Supervisor
Griffin Hospital
05.2020 - 08.2022
Scheduling Coordinator
Kids First Pediatrics & First Impressions
01.2018 - 01.2020
High School Diploma -
Commack High School
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