Samantha Cordova
Los Angeles,CA
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
In N Out
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Prep Cook & Front End Cashier
Carnitas El Momo Restaurant
05.2022 - 12.2023
- Greet customers warmly and assist them with menu inquiries and payment processes
- Accurately handle cash, credit cards, and other payment transactions with a high level of precision
- Maintain a clean and organized cash register area, ensuring efficiency during peak hours
- Collaborate with the kitchen and serving staff to ensure smooth communication and order accuracy
- Handle customer complaints and inquiries with professionalism and resolve issues promptly
- Provide excellent customer service by being attentive, friendly, and responsive to customer needs
- Balance cash drawer at the end of each shift and prepare daily sales reports for management
Youth Leader
Dream Big Youth Council Leadership Program
08.2018 - 06.2019
- Knowledge of social justice terminology like gentrification
- Engage in youth advocacy activities
- Participate in team building activities
- 3 Day Dream Big Youth Leadership Retreat
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
Education
High School -
Francisco Bravo Medical Magnet High School
05.2022
Skills
- Able to Multitask at a fast paced environment
- Friendly
- Reliability
- Active Listening
- Work ethic and integrity
- Customer assistance
- Cleaning and sanitizing
- Cash handling and management
- Cash register operation
- Staying composed during busy or high-pressure moments
- Working well with colleagues in a fast-paced environment
References
- Vanessa Hermosillo, Restaurant Manager, Carnitas El Momo Restaurant, Monterey Park, CA, (323)972-7778, Carnitaselmomo1@gmail.com
- Ivonne Orduno, Educational advocate, (714)461-6078, Ivonne@legacyla.org
Timeline
Cashier
In N Out
11.2024 - Current
Prep Cook & Front End Cashier
Carnitas El Momo Restaurant
05.2022 - 12.2023
Youth Leader
Dream Big Youth Council Leadership Program
08.2018 - 06.2019
High School -
Francisco Bravo Medical Magnet High School
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